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Public and Private Sector
To order this title, and for more information, click here
Edited By
Zahir Irani, Director of Postgraduate Studies in the Department of Information Systems and Computing, Brunel University, UK
Peter Love, Director of Research for the Working e-Business (We-B)Centre and Postgraduate Research Degree Coordinator in the School of Management Information Systems at Curtin University of Technology,Australia
Description
The adoption of Information Technology (IT) and Information Systems (IS) represents significant financial investments, with alternative
perspectives to the evaluation domain coming from both the public and private sectors.
As a result of increasing IT/IS budgets and their
growing significance within the development of an organizational infrastructure, the evaluation and performance measurement of new technology
remains a perennial issue for management. This book offers a refreshing and updated insight into the social fabric and technical dimensions
of IT/IS evaluation together with insights into approaches used to measure the impact of information systems on its stakeholders. In
doing so, it describes the portfolio of appraisal techniques that support the justification of IT/IS investments.
Evaluating Information
Systems explores the concept of evaluation as an evolutionary and dynamic process that takes into account the ability of enterprise technologies
to integrate information systems within and between organisations. In particular, when set against a backdrop of organisational learning.
It examines the changing portfolio of benefits, costs and risks associated with the adoption and diffusion of technology in today?s global
marketplace. Finally approaches to impact assessment through performance management and benchmarking is discussed.
Audience
Undergraduate, Advanced undergraduate students, Post Graduate information systems courses in Business Schools.
Contents
Information systems evaluation: A crisis of understanding (Irani and Love);
Information technology and systems justification (Gunasekaran,
Ngai and McGaughey);
Revisiting the content, context and process of IS evaluation (Stockdale, Standing, Love and Irani);
How IT evaluation
methods are used: Examining case research from an ANT perspective (Nijland and Willcocks);
IT project evaluation: Why more formal evaluation
is not necessarily better (Thomas, Seddon and Fernandez);
Don't mention the war: Managing disbenefits (Bannister);
Spot the difference:
Evaluation of custom and package applications (Entwistle and Light);
Post-implementation evaluation of IT systems: A close review of
practice (Al-Yaseen, Eldabi, Paul and El-Haddadeh);
Evaluation of information providers in support of fixed-income market (Montazemi,
Esfahanipour and Siam);
Evaluating actors and factors associated with healthcare information systems (Mantzana, Themistocleous, Morabito
and Soulioutis);
Evalutating the governance structure for public sector IT: The UK National Programme in the Health Service (Currie);
Strategic alignment and a culture innovation: Using the SPRINT methodology to meet two challenges of information age government (Kawalek
and Wastell);
Social dimension of IT/IS evaluation: Views from the public sector (Jones);
Benchmarking e-Government: Improving the national
and international measurement, evaluation and comparison of e-Government (Heeks);
Evaluating e-Government infrastructure through enterprise
application integration (EAI) (Kamal, Themistocleous and Morabito);
t-Government for benefit realisation: A research agenda (Sahraoui,
Ghoneim, Irani and Ozkan);
| Bibliographic details |
Paperback, 384 pages, publication date: MAR-2008
ISBN-13: 978-0-7506-8587-0
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 43.95
USD 52.95
GBP 29.99
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076/731
Last update: 25 Nov 2009
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