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| THE COMPLETE GUIDE TO CUSTOMER SUPPORT
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How to Turn Technical Assistance Into a Profitable Relationship
To order this title, and for more information, click here
By
Joe Fleischer
Description
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance
on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
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Paperback, 272 pages, publication date: JAN-2002
ISBN-13: 978-1-57820-097-9
ISBN-10: 1-57820-097-0
Imprint: CMP PUBLICATIONS
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| Price and Ordering |
Price:
USD 42.95
GBP 25.99
EUR 30.95
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Books and book related electronic products are priced in US dollars (USD), euro (EUR), and Great Britain Pounds (GBP). USD prices apply to the Americas and Asia Pacific. EUR prices apply in Europe and the Middle East. GBP prices apply to the UK and all other countries.
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Last update: 5 Sep 2009
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