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MANAGING THE RISKS OF IT OUTSOURCING
Managing the Risks of IT Outsourcing
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By
Ian Tho, Dr Ian Tho PhD is a Fellow of the Australian Institute of Management and holds a Master of Business Administration from Monash University in Australia. He worked for KPMG Business Advisory Services, Andersen Consulting (now Accenture) and Datacom Asia in outsourcing services for over eighteen years.

Description
This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues and changes that are taking place within outsourcing. Attention is given to identifying the drivers and related risks of outsourcing by examining recently published and existing concepts of IT outsourcing. Founded on academic theory and empirical and quantitative information, this book: * Incorporates the complete risk identification and mitigation life cycle * Highlights the concept of core competency * Looks at motivating factors and working relationships of the buyer and supplier * Provides background to understand the risks as a result of ?human factors? as defined by the agency theory * Reviews the areas of risk that influence the decision to outsource the IT function * Examines the forces that determine the equilibrium in the risk profiles for the buyer and supplier

Audience
IT Managers, Buyers of outsourcing services, Suppliers of outsourcing services.

Contents
A global practice – sharing and outsourcing the strategic IT function; The challenge of Outsourcing the IT function – the need to understand risks; The risks experienced – the buyer and supplier of IT outsourcing services; Understanding risks in an IT Outsourcing exercise – a old tool with a new application; Measuring risks in an IT Outsourcing exercise; Mitigating risks in an IT Outsourcing exercise – access to information; Using outsourcing services - gambling on the future.

Bibliographic details
Paperback, 224 pages, publication date: MAY-2005
ISBN-13: 978-0-7506-6574-2
ISBN-10: 0-7506-6574-2
Imprint: BUTTERWORTH HEINEMANN

Price and Ordering
Price:
EUR 45.95
GBP 31.99
USD 48.95
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Last update: 5 Sep 2009
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