Forms that Work

Designing Web Forms for Usability

Forms that Work on ScienceDirect(Opens new window)
Paperback, 288 Pages
Published: NOV-2008
ISBN 10: 1-55860-710-2
ISBN 13: 978-1-55860-710-1
Imprint: MORGAN KAUFMANN



Steve Krug
Caroline Jarrett, Effortmark Ltd, Leighton Buzzard, UK
Gerry Gaffney, Information Design and Proprietary Ltd, Kingston, Australia

Description
Forms are everywhere on the web – for registration and communicating, for commerce and government. Good forms make for happier customers, better data, and reduced support costs. Bad forms fill your organization’s databases with inaccuracies and duplicates and can cause loss of potential consumers. Designing good forms is trickier than people think. Jarrett and Gaffney come to the rescue with Designing Forms that Work, clearly explaining exactly how to design great forms for the web. Liberally illustrated with full-color examples, it guides readers on how to define requirements, how to write questions that users will understand and want to answer, and how to deal with instructions, progress indicators and errors.

Included in series
Interactive Technologies

Audience:
HCI professionals, web designers, software developers, user interface designers, HCI academics and students, market research professionals, financial professionals


 
Last update: 12 Apr 2012