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MANAGING AND SUPPORTING PEOPLE IN HEALTH CARE
Managing and Supporting People in Health Care
Six Steps to Effective Management Series
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By
Julie Hyde, MA, BA(Hons), RN, RCNT, RNT, CertEd(FE), CertHSM, FRSH, MIHM, MIMgt, ILTM, Education, Policy and Management Consultant, UK
Michael Cook, MSc(EdMgt), MSc(QuMgt), EdD Cert ED, DipN(Lond), RN, RNT, Deputy Head of Education and Development, East of Englan Strategic Health Authority, East of England Multi-Professional Deanery, Cambridge, UK

Included in series
Six Steps to Effective Management, 6

Description
Because human resources are a significant aspect of health care budgets, the attraction and retention of quality staff remains a pressing concern. This book addresses the issue directly and provides both a theoretical framework and extensive practical guidance on the importance of managing and supporting people in health care services.

Audience
All practising nurses at or aspiring to middle management position (D&E grades) in all settings including hospitals, community, private and independent sectors
Students taking management certificates and diplomas
Third year students on diploma courses (management now a compulsory module)

Contents
The influence of culture on the health care environment. The supportive and facilitative manager. Leadership and managing change . Evaluating yours and others performance . Maintaining the workforce . Managing in the working environment . Maintaining shared governance . Developing a self directed team . Dealing with the incompetent practitioner . Multi-professional and collaborative working . Managing and supporting yourself and your staff . The importance of networking. Professional development. Career management.

Bibliographic details
Paperback, 256 pages, publication date: FEB-2004
ISBN-13: 978-0-7020-2553-2
ISBN-10: 0-7020-2553-4
Imprint: BAILLIÈRE TINDALL


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Last update: 10 Sep 2009
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