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| HRD SURVIVAL SKILLS
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Essential strategies to promote training and development within your organization
To order this title, and for more information, click here
By
Jessica Levant, Jessica Levant has more than 20 years' experience as a training and development practitioner in the U.S. and UK and is the author of several
books. Her management development business is based in London and San Francisco. In addition to her consulting practice, she teaches
various professional courses at UK business schools. She is an active member of the UK-based Association of Management Education and
Development and a Fellow of the Institute of Personnel and Development. She has served as chapter president of the American Society for
Training and Development (Westchester, NY).
Included in series
Improving Human Performance,
Description
At your fingertips is this valuable source of ideas, concepts, and step-by-step activities. Now you can effectively promote the HR training
function within your organization.
This unique guide shows you how to:
* assess and tune up your department's image
* promote HRD's
added value to the business
* appeal to diverse company groups
* keep awareness high by staying visible
* enhance relationships inside
your organization
* make sure administration doesn't tarnish your image
* capitalize on work with external consultants
* determine if
the department should sell to a wider market
In addition, you will find:
* insightful case studies
* easy-to-organize activities
* a
training image assessment survey
* an inventory of training styles
* a customer-focus checklist
Overflowing with ideas, 'HRD Survival
Skills' supplies your training and development teams with actual examples taken from diverse industries, sectors, and countries. Here's
your blueprint to ensure that the services you provide are the right services for your in-house 'customers'.
Audience
HR professionals/managers
Contents
Shifting the focus; What marketing training means; How to analyze your market; Building relationships: customers are people too; Getting
the packaging right; Your image: divining, defining, and refining; Maintaining your focus: the long term; The importance of administration;
Seamless customer service; Expanding your horizons; Appendices - A customer-focus checklist; The training image survey; Trainer styles;
Developing your network.
| Bibliographic details |
Hardbound, 146 pages, publication date: JUN-1998
ISBN-13: 978-0-88415-270-5
ISBN-10: 0-88415-270-7
Imprint: GULF PROFESSIONAL PUBLISHING
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| Price and Ordering |
Price:
EUR 55.95
GBP 40.99
USD 68.95
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Books and book related electronic products are priced in US dollars (USD), euro (EUR), and Great Britain Pounds (GBP). USD prices apply to the Americas and Asia Pacific. EUR prices apply in Europe and the Middle East. GBP prices apply to the UK and all other countries.
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076/726
Last update: 3 Oct 2009
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