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| THE HUMAN RESOURCES SCORECARD
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Measuring the Return on Investment
To order this title, and for more information, click here
By
Jack J. Phillips, PhD in Human Resource Management., Developer of the ROI Methodology and Chair of the ROI Institute, Inc.
Ron Stone, Practice Leader, Jack Phillips Center for Research, a division of Franklin-Covey, Birmingham, AL, U.S.A.
Patricia Phillips, President and CEO of the ROI Institute, Inc.
Included in series
Improving Human Performance,
Description
'The Human Resources Scorecard: measuring the return on investment' is the first book to provide a comprehensive, step-by-step process
for measuring return on investment in human resources programs. Based on the classic ROI definition of earnings divided by investment,
the ROI Process developed 20 years ago by co-author Jack J Phillips aids managers in determining and improving the bottom-line impact
that human resource programs have on an organization. The ROI Process provides six additional measures in the form of a scorecard to
track and monitor the total impact of the human resource programs.
'The Human Resources Scorecard' is essential for human resource
executives, professionals, CEOs, CFOs, consultants, professors and other managers concerned with their businesses' bottom lines.
Jack
J. Phillips, Ph.D. is a renowned expert of measurement and evaluation. He provides consulting services for Fortune 500 companies and
workshops for major conference providers throughout the world. He is also an author or editor of more than 20 books and 100 articles.
Ron D. Stone is vice president and chief consulting officer for Performance Resources Organization. He is also director of the company's
consulting practices in measurement and accountability. He has published numerous articles on the subject of ROI.
Patricia Pulliam Phillips
is chairman and CEO of the Chelsea Group, a consulting and publishing organization that focuses on accountability issues in organizations.
She works with organizations to implement measurement and evaluation processes.
Audience
Human resource executives, professionals, CEOs, CFOs, consultants and professors.
Contents
The need for ROI in human resources - The business case for ROI; Initial analysis and planning; The ROI process, step-by-step - Collecting
data during HR program implementation; Collecting data after HR program implementation; Isolating the effects of an HR program; Converting
data to monetary value; Monitoring the cost of human resource programs; Calculating the actual return on investment; Identifying intangible
measures; Communicating results; Important issues with ROI implementation - Forecasting the ROI; Implementation issues; Case applications
- Sexual harrassment prevention (Healthcare Inc.); Competency-based pay system (National Crushed Stone Company); Absenteeism reduction
program (Metro Transit Authority); Stress management (Midwest Electric Inc.); Safety incentive program (National Steel); Executive leadership
development (Imperial National Bank); Technology-based learning (United Petroleum International).
| Bibliographic details |
Hardbound, 420 pages, publication date: MAR-2001
ISBN-13: 978-0-87719-367-8
ISBN-10: 0-87719-367-3
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 62.95
USD 70.95
GBP 44.99
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Last update: 4 Sep 2009
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