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By David Smith, IBM Consulting: Knowledge Management
Description Knowledge, Groupware, and the Internet details the convergence of modern knowledge management theory and emerging computer technologies,
and discusses how they collectively enable business change and enhance an organization's ability to create and share knowledge.
This
compendium of authoritative articles explains the relationship between knowledge management and two major technologies enabling it: Groupware
and the Internet. These critical technologies help an organization evolve from individual to group knowledge, quickly make tacit knowledge
explicit, and enable people to use and apply this knowledge. Knowledge, Groupware and the Internet helps readers understand how to unite
the people and technologies that define effective knowledge management.
Audience
Knowledge managers, leaders, human resources, professional business trade
Contents HISTORY An Intentional Group Process Plus Software to Support Them (Johnson-Lenz); What is the Internet Anyway? (Carl-Mitchell & Quarterman);
The Information Mosaic (McKinnon & Bruns) THE TECHNICAL ENABLERS Knowledge Workers and Radically New Technology (Sviokla); Knowledge
Management and Collaborative Technologies (Zack & Serrino); THE EFFECTS IN ORGANIZATIONS Information Politics (Davenport et al); Teaching
and Learning in Cyberspace (Dumont) Will the Internet Revolutionize Business Education and Research? (Ives et al); An Improvisational
Model for Change Management: The Case of Groupware Technologies (Orlikowski); A Theory of the effects of Advanced Information Technologies
on Organizational Design, Intelligence and Decision Making (Huber); Human Capital and Growth (Romer); KNOWLEDGE, GROUPWARE AND THE INTERNET
IN PRACTICE Content and the Web for African Development (Adam); Information Technology and Strategic Knowledge Management (chapter 5
The Learning Organization, Managing Knowledge for Business Success-the Economist); Buckman Labs is Nothing But Net (Rifkin); Knowledge
and Infrastructure in International Information Management (Bowker & Star); Expert Systems and Lotus Notes Applications for Retrieval
of Problem-solving Knowledge and Information (Kiger); using Groupware to Enhance Team Decision Making (Leventhal); Electronic Markets
and Virtual Value chains on the Information Superhighway (Benjamin & Wigand)
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