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DELIVERING IT AND EBUSINESS VALUE
Delivering IT and eBusiness Value
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By
Leslie Willcocks, Andersen Professor of Information Management and E-Business at Warwick University Business School, UK.
Valerie Graeser, MBA, University of California at Los Angeles.BS in Computer Science, Duke University., Research Affiliate at the Oxford Institute of Information Management, Templeton College, Oxford University.

Description
'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance. Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.

Audience
IT/IS managers and directors. Finance directors. Commerical directors who are interested in how to evaluate corporate expenditure on IT and IS.

Contents
Introduction - Trends and challenges in IT evaluation; Answering the challenges: lifecycle evaluation and more; Project management and post-implementation evaluation; Developing a balanced business scorecard for IT; Sink or swim: the evaluation key to IT outsourcing; E-valuation 1: not business as usual?; E-valuation 2: four approaches; Perennial issues: from infrastrucure and benchmarking to mergers and acquisitions.

Bibliographic details
Paperback, 320 pages, publication date: AUG-2001
ISBN-13: 978-0-7506-4744-1
ISBN-10: 0-7506-4744-2
Imprint: BUTTERWORTH HEINEMANN

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USD 60.95
GBP 37.99
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Last update: 4 Sep 2009
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