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Policy, Practice and Performance Improvement
To order this title, and for more information, click here
By
Steve Brown, Professor of Management, University of Exeter, UK
Kate Blackmon, Operations Management, Said Business School, University of Oxford, UK
Paul Cousins, Operations Management Group, School of Management, University of Bath.
Harvey Maylor, Operations Management Group, School of Management, University of Bath.
Description
'Operations Management: policy, practices, performance improvement' is the latest state-of-the-art approach to operations management.
It provides new cutting edge input into operations management theory and practice that cannot be found in any other text.
Discussing
both strategic and tactical inputs it combines and balances service and manufacturing operations.
* Cutting edge techniques accompanied
by brand new case studies
* Challenges standard approaches
* Comprehensive coverage of strategic supply management
* Critical sample
questions to aid discussion
* Reading lists and articles to support learning
* Additional lecturer support material
This outstanding
author team is from the Operations Management Group at the University of Bath. Their expertise and knowledge is apparent in the text,
and they bring to it their original research and experience in the field of operations management.
Audience
Undergraduate Students on Business degrees.
Contents
Policy - Preface to part 1; Introduction to operations management; Operations strategy; Innovation; Process; Practices - Preface to part
2; Managing capacity/scheduling; Managing throughout; Managing quality; Managing projects; Performance improvement; Preface to part 3;
Understanding and managing performance; Improving performance: tactics 1; Improving performance: tactics 2; World-class/future issues;
Appendices.
| Bibliographic details |
Paperback, 436 pages, publication date: JUN-2001
ISBN-13: 978-0-7506-4995-7
ISBN-10: 0-7506-4995-X
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 48.95
USD 55.95
GBP 35.99
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076/731
Last update: 3 Oct 2009
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