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CONSTRUCTIVE COMMUNICATION
Constructive Communication
Skills for the Building Industry
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By
Richard Ellis, BSc, MEd, CertEd, Consultant in Communication Skills, UK.

Description
Richard Ellis is a consultant in communications and the successful author of 'Communication for Engineers'. In each chapter he highlights key points and situations, and provides exercises to consolidate what has already been learnt. The book ends with a 'toolbox' of useful information on subjects such as writing letters, spelling, punctuation, using abbreviations, studying for exams, using libraries and training. Written in clear, informative English, with the emphasis on the practical, this book is essential reading for both students and professionals in the construction industry.

Audience
Students of construction crafts and building services in further education.

Contents
Acknowledgements; Introduction; Particular communication barriers and ways of overcoming them; Your personal communication; Communication on site; Communicating with your customer; Communicating with authorities and agencies; Your kitbag; Answers to questions; Follow-up reading; Appendices; Index.

Bibliographic details
Paperback, 208 pages, publication date: JUL-1999
ISBN-13: 978-0-340-72007-3
ISBN-10: 0-340-72007-7
Imprint: BUTTERWORTH HEINEMANN

Price and Ordering
Price:
EUR 35.95
USD 42.95
GBP 23.99
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Last update: 4 Sep 2009
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