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| QUALITY TOURISM EXPERIENCES
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Edited By
Gayle Jennings, Associate Professor, Department of Tourism, Leisure, Hotel and Sport Management Griffith Business School Griffith University, Gold Coast Campus, Queensland, Australia
Norma Nickerson, Professor; Director, Institute for Tourism & Recreation Research, University of Montana, US
Description
The theme of the edited book acknowledges the multiple meanings of quality tourism experiences, the diverse contexts in which tourism
occurs, and the varied stakeholders associated directly or indirectly with the phenomenon of tourism.
"Quality tourism experiences"
is a widely used phrase in tourism and tourism-related texts and is associated with a diversity of meanings and usage. Meanings are ascribed
by industry/business, government agencies, tourists, community and academics. The phrase is used to argue, for example, for positive
social impacts, economic benefits, environmental protection, government policy formulation, discrimination between tourism products as
well as issues associated with sustainability. Subsequently, the phrase "quality tourism experiences" is not a nomothetic term but rather
one associated with multiple interpretations and meanings. The book"s overarching tenet is that "quality" is a socially constructed term
(as are the terms tourism experiences). Authors investigate the role of the mass media, the role of travel providers, the role of host
communities, the role of tourists, and the role of "government" at all its levels.
From an academic perspective, quality tourism experiences
are associated with interaction between host and guest (tourists and community perspectives), the classification of type of tourism product
(tourism industry and government sector perspectives), market differentiation and development, tourist perspectives, the notion of an
integrated system and benefits from an economic perspective.
Similarly, quality is associated with different meanings and is used in
a variety of contexts within tourism literature. For example quality is associated with service quality, quality assurance/auditing and
control, perceptions of quality at an individual/business/community level, that is, stakeholder level, and in regard to product and market
differentiation.
The book draws together writers from different backgrounds and interdisciplinary interests and research methodologies,
as a consequence, the book provides a model of the way researchers can work together to illuminate an area and to provide multiple representations
and interpretations of that area. Moreover the book demonstrates interdisciplinary, transdisciplinary and intradisciplinary approaches
and collaborations.
Kathleen Andereck, Ph.D., Arizona State University West
Sue Beeton, Ph.D., La Trobe University
Heather E. Bowen,
Ph.D., George Mason University
Kelly S. Bricker, Ph.D., West Virginia University
Barbara Carmichael, Ph.D., Wilfrid Laurier University
Maggie Daniels, Ph.D., George Mason University
Gayle Jennings, Ph.D., Central Queensland University
Claudia Jurowski, Ph.D, Northern
Arizona University
Deborah Kerstetter, Ph.D., Penn State University
Norma Nickerson, Ph.D., University of Montana
Lori Pennington-Gray,
Ph.D., University of Florida
Carla Almeida Santos, Ph.D., University of Illinois at Urbana-Champaign
Betty Weiler, Ph.D., Monash University
Audience
Advanced undergraduate and graduate students. Academics in Tourism and interested stakeholders (including industry, community and government).
Contents
Chapter One: Perspectives on Quality Tourism Experiences:
An Introduction
Gayle Jennings
Chapter 2: State of Knowledge
Mass Media and
its Relationship to Perceptions of Quality
Sue Beeton
Heather E. Bowen
Carla Almeida Santos
Chapter 3: Constructing Quality, Constructing
Reality
Heather E. Bowen
Carla Santos
Chapter 4: Mediating Meaning:
Perspectives on Brokering Quality Tourist Experiences
Gayle
Jennings
Betty Weiler
Chapter 5: Connecting Experiences to Quality:
Understanding the Meanings Behind Visitors' Experiences
Kathleen
Andereck
Kelly Bricker
Deb Kerstetter
Norma Nickerson
Chapter 6: Saravanua ni vanua:
Exploring Sense of Place in the Rural Highlands
of Fiji
Kelly S. Bricker
Deborah Kerstetter
Chapter 7: Linking Quality Tourism Experiences,
Residents' Quality of Life and Quality
Experiences For Tourists
Barbara A. Carmichael
Chapter 8:
Tourism and Quality of Life
Kathleen Andereck
Claudia Jurowski
Chapter
9:
Introduction to Political-Economic Construction of Quality Tourism Experiences
Margaret J. Daniels
Lori Pennington-Gray
Chapter
10:
Quality Tourism Development and Planning
Kelly S. Bricker
Margaret J. Daniels
Barbara A. Carmichael
Chapter 11:
The Distribution
of Tourism Benefits
Claudia Jurowski
Margaret J. Daniels
Lori Pennington-Gray
Chapter 12:
Political-Economic Construction of Quality
Tourism Experiences
Lori Pennington-Gray
Barbara A. Carmichael
Chapter 13
Quality Tourism Experiences Reconstructed
Norma Polovitz
Nickerson
| Bibliographic details |
Hardbound, 280 pages, publication date: SEP-2005
ISBN-13: 978-0-7506-7811-7
ISBN-10: 0-7506-7811-9
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
GBP 48.99
EUR 70.95
USD 72.95
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076/718
Last update: 30 Nov 2009
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