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A Consultant's Guide to Enterprise Content Management
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By
Todd Groff, Consultant, IBM's Business Consulting Services, Henryetta, OK, USA
Thomas Jones, Consultant, IBM's Business Consulting Services, Okmulgee, OK, USA
Description
FileNet is the world's leading enterprise content management system. Established in 1982, FileNet practically invented the field of Enterprise
Office Document Imaging Systems. FileNet's Image Services is the industry's leading provider of high-volume systems for storing, retrieving,
and managing document images, transactional content, workflows, web contents, and other business objects. More than 3,700 organizations
worldwide have implemented FileNet systems to provide content management services that are scalable, highly available, and provide strong
disaster recovery capabilities. They have provided solutions for 81 of the Fortune 100 companies.
Unfortunately, despite an open
and modular design that runs on the majority of enterprise computing platforms, FileNet's products suffer from a dearth of independently
produced knowledge resources. This book has been written to fill that information void and provide wider understanding of this complex
and powerful set of products to enterprise level decision makers, project managers, and technicians. In addition, the book provides general
knowledge on how to use existing document imaging and/or document management systems to provide advanced knowledge management functions.
Audience
IT managers and directors responsible for enterprise content management systems, project managers charged with developing enterprise wide
solutions to content, document and knowledge management challenges or overseeing implementation of FileNet
Contents
Table of Contents
Introduction
CHAPTER 1
FileNet IMAGING OVERVIEW
What This Book is About
FileNet Company Background
Technology
Overview
Toolsets vs. Out-of-the-Box Solutions
Imaging, Document Management or KM
CHAPTER 2
FileNet PRODUCTS & SERVICES
The Company
Behind the Curtain
FileNet ValueNet Partners & CS&S
Professional Services
Disaster Recovery Hot Site Services
FileNet Education
CHAPTER 3
FileNet RISKS & OPPORTUNITIES
Organizational Change
The Sarbanes-Oxley Act of 2002
The Health Insurance Portability
and Accountability Act of 1996 (HIPAA)
Informational Responsibilities
Optical Vs. Magnetic Storage
Centralized Vs. Decentralized
Capture
Disaster Recovery
Lost Cost of Paper Retrieval
Content Management's Impact on Attention
Intellectual Assets
Records
Retention
CHAPTER 4
FileNet IMPLEMENTATION
Content Management vs. Process Voodoo
Informational Repositories
FileNet Replication
Options
Specialty Equipment Considerations
Project Planning
Overall Project Estimates and TCO
CHAPTER 5
FileNet INTEGRATION
Integrating Systems, Applications and Processes
Integrating FileNet with Existing Systems
Web Integration
ERP Integration
Workflow
Analysis
All Integrations Depend on Metadata
CHAPTER 6
FileNet ADMINISTRATION
Profiting From Your Organization's Experience
FileNet
Administrator Duties
UNIX Administrative Tools and Resources
Typical FileNet System Structure
Client Installation and Administration
CHAPTER 7
FileNet & KM
KM, Culture and Content
Catalyst Management for Actionable Knowledge
Shared Abstraction = Common Ground
FileNet – Improving Attention and Retention
Applying Learning to Organizational Processes
Using Workflows to Add Structure to Data
CHAPTER 8
FileNet & ERP
Enterprise Resource Planning
Document Warehouse for SAP
Client Integration
Archiving with FileNet
CHAPTER
9
FUNDING & FileNet
Projecting the Cost
Funding Strategies
Imaging Capture Center Operations
Funding Through Sarbanes-Oxley Compliance
| Bibliographic details |
Paperback, 200 pages, publication date: JUN-2004
ISBN-13: 978-0-7506-7816-2
ISBN-10: 0-7506-7816-X
Imprint: BUTTERWORTH HEINEMANN
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USD 77.95
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Last update: 30 Nov 2009
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