By
Barbara Mirel, University of Michigan, Ann Arbor, MI, USA
Description
Software for complex problem solving can dazzle people with advanced features and alluring visuals, but when actually put to use it often
disappoints and even frustrates users. This software rarely follows the user's own work methods, nor does it give people the degree
of control and choice that they truly need.
This book presents a groundbreaking approach to interaction design for complex problem
solving applications. The author uses her vast field experience to present a new way of looking at the whole process, and treats complex
problem solving software and web applications as a distinct class with its own set of usefulness demands and design criteria. This approach
highlights integrated interactions rather than discrete actions, clearly defines what makes problem solving complex, and explores strategies
for analyzing, modeling, and designing for exploratory inquiries.
Included in series
Interactive Technologies
Audience:
Software and user interface designers, usability specialists, user experience analysts, interaction designers, software/systems engineers
