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By Frank B. Watts, EC3 Corp
Description
Configuration Management (CM) has become a key strategy for successful manufacturing companies. Controlling the design documentation
throughout its lifecycle and knowing what is in the product is imperative for quickly moving a new product to the marketplace, identifying
and making necessary changes as fast as possible. CM is similarly important to efficient, high quality and low cost supply chain and
production processes. It is also critical to maintenance, repair, retrofit, service parts provisioning as well as the elephant in the
room – liability protection. Fast, accurate, efficient, documented, measured and well understood Configuration Management is also critical
to profitability.
Frank Watts' Configuration Management Metrics gets engineers and managers up and running with Configuration
Management measurement, reporting and benchmarking strategies designed to deliver world-class manufacturing outcomes.
About
the Author Frank Watts is a consultant with nearly 50 years of industrial and consulting experience. He has founded
his own company to specialize in Configuration Management. Mr. Watts has guided the development of the engineering change control process
at many companies, making significant contributions to improve new product release processes, install MRP/ERP systems and new numbering
systems, and help companies attain a single BOM database, and guide reengineering of the Configuration Management processes. He
is author of three editions of the Engineering Documentation Control Handbook.
Audience
Engineering designers and managers; anyone involved in configuration management functions
Contents
Acknowledgements
Preface
Chapter 1 Introduction
What is CM?
Setting
the stage for innovation
Bridge the gap
CM processes
Why is measurement important
Importance/urgency
of metrics
CM process ladder
Process quality
Chapter 2 Metrics and process requirements
Timeliness of reporting
The first step to improvement
Not enough data/too much data
Metric
formats
Thru-put time
Frequency of reporting
Policy and procedure requirements
Work in process
and thru-put time
Getting management's attention
Management champion
Training metrics
Setting
goals
Tooting your horn
Facts database
Benchmarking
Benchmarking survey – general
Chapter 3 New item release
Release standards, definition and rules
New product time
to market
Release process flow diagram
Release activity data
Release activity summary
Release – sorting out what's important
Development process case study
Release in lead time
Release time benchmarks
Support and manufacturing process documents
Other engineering release metrics
Release process quality
Release phase status
Benchmarking survey – release process
Chapter 4 Order entry and fulfillment
Order entry process
Order fulfillment
Promise to deliver
Make to order
Design to
order
Make to print
Make to stock
Order entry and fulfillment process quality
Chapter
5 Bill of material (BOM) process
BOM process standards
Part number assignment
Item master
file
Multiple BOMs
BOM reconciliation and correction
New product BOM status
BOM levels
Benchmarking survey – BOM process
Chapter 6 Request process
Request process
standards
Request flow diagram
Request action items list
Request process time metrics
Request
rejection is OK
Benchmarking survey – request process
Chapter 7 Ancillary processes
Deviations
Deviation standards
Deviation to make a fast change
Service parts
Publications
Failure reporting
Chapter 8 Change cost
Benchmarking survey – change cost
Cost standards
Average cost of a change
Payback
Market demand
Cost metric and application
Real cost reductions
Other possible cost metrics
Bottom line
Chapter 9 Change
process
Change standards
Interchangeability
Change class
Change control process
flow
Engineering phase
Technical release/point of no return
Configuration Management phase
Manufacturing
phase
Change process summary
Case study
Engineering phase metrics
Point of no return metrics
CM phase metrics
Manufacturing phase metrics
Total change process time
Change process quality
Benchmarking survey – change process
Chapter 10 Field changes
Field change
standards
Field change process flow
Field change order metrics
Field installation performance
Field
change volume
Benchmarking survey – field changes
Chapter 11 Definitions
Data
dictionary
Acronyms and terms
Summary
List of figures
List of tables
Index
Bibliographic details
Paperback, 280 pages, publication date: SEP-2009
ISBN-13: 978-0-08-096445-4
Imprint: WILLIAM ANDREW
Price and Ordering
Price: EUR 52.95 USD 74.95 GBP 44.99
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