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 | THE PROJECT MANAGEMENT SCORECARD
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Measuring the Success of Project Management Solutions
To order this title, and for more information, click here
By
Jack J. Phillips, PhD in Human Resource Management., Developer of the ROI Methodology and Chair of the ROI Institute, Inc.
Timothy W. Bothell, Ph.D., ROI Consultant, Jack Phillips Center for Research
G. Lynne Snead, Consultant
Included in series
Improving Human Performance,
Description
Return on Investment (ROI) remains one of the most challenging and intriguing issues facing human resource development and performance
improvement professionals. Drawing on their expertise in developing and implementing ROI programs in human performance and training,
Jack J. Phillips, Ph.D., Timothy W. Bothell and G. Lynn Snead demonstrate how you can effectively apply ROI to project management.
Today, almost every industry requires employees to manage multiple projects with competing priorities, critical deadlines, and unexpected
interruptions?rendering everyone a project manager in some respect. Most employees feel the pressure of juggling any number of key projects
simultaneously. Organizations have responded by investing large amounts of both time and money to improve project management, and most
strive to justify the efforts and resources dedicated to improving this goal.
'The Project Management Scorecard' is a welcome relief
for anyone managing a project or multiple projects, as well as the trainers, human resource development staff, or supervisors charged
with measuring, evaluating, and managing project managers.
Project Management is one of the hottest topics in business management today,
affecting nearly every individual in any organization across the globe. Let three HRD experts show you how to apply the hugely popular
ROI process to the key organizational issue of successful project management including:
* Project management issues and challenges
*
Measuring reaction and satisfaction
* How to calculate and interpret ROI
* Capturing business impact data
* Measuring skill and knowledge
changes during the project
* Monitoring the true costs of the project solution
* Converting business measure to monetary values
* Forecasting
ROI
The authors' step-by-step approach allows you to begin the ROI process immediately. Start measuring the success of your project
management results today.
Audience
HR and Training Professionals; Managers on all levels; HR Students
Contents
Setting the Stage; Project Management Issues and Challenges; The Project Management Process; Project Management Solutions; The Project
Management Scorecard; How to Measure Reaction and Satisfaction; How to Measure Skill and Knowledge Changes During the Project; How to
Measure Implementation, Application, and Progress; How to Capture Business Impact Data; How to Calculate and Interpret ROI; Identifying
Intangible Measures of a Project Management Solution; Monitoring the True Costs of the Project Solution; How to Isolate the Effects of
the Project Management Solutions; How to Convert Business Measures to Monetary Values; Forecasting ROI: How to Build a Business Case
for the Project Management Solution; How to Provide Feedback and Communicate Results to the Client; Overcoming Resistance and Barriers
to the Project Management Scorecard.
| Bibliographic details |
Hardbound, 368 pages, publication date: APR-2002
ISBN-13: 978-0-7506-7449-2
ISBN-10: 0-7506-7449-0
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 52.95 USD 53.95 GBP 36.99
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Last update: 4 Sep 2009
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