 |
|
| QUALITY MANAGEMENT ESSENTIALS
| |
| | |
|
|
To order this title, and for more information, click here
By
David Hoyle, International management consultant with over 30 years' experience in quality management
Description
From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative,
introduction to the fundamentals of quality management.
Quality in organizations, large or small, is achieved with intelligent use
of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated
with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal
of the field from a respected and experienced author.
Audience
Quality Managers and Quality Champions new to the sector; Business Managers and Executives; Quality and Business Consultants
Contents
Preface
1, Basic concepts of Quality, Quality Management and the ISO regulatory frameworks
2, How we think about quality and how to
achieve quality
3, Managing quality using ISO 9000
4, Managing quality in practice using the process approach
Appendices
Planning,
documenting and measuring quality: QMS forms and processes
Making the Case for Quality
| Bibliographic details |
Paperback, 216 pages, publication date: DEC-2006
ISBN-13: 978-0-7506-6786-9
ISBN-10: 0-7506-6786-9
Imprint: BUTTERWORTH HEINEMANN
|
| Price and Ordering |
Price:
EUR 31.95
GBP 20.99
USD 33.95
|  |
Books and book related electronic products are priced in US dollars (USD), euro (EUR), and Great Britain Pounds (GBP). USD prices apply to the Americas and Asia Pacific. EUR prices apply in Europe and the Middle East. GBP prices apply to the UK and all other countries.
|
See also information about conditions of sale & ordering procedures, and links to our regional sales offices.
|
076/729
Last update: 5 Sep 2009
|
|
| |
| | |
|
|
| |
Home | Elsevier Sites | Privacy Policy | Terms and Conditions | Feedback | Site Map | A Reed Elsevier Company