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| MANAGING CUSTOMER SERVICE SUPER SERIES
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To order this title, and for more information, click here
Fifth Edition
. Institute of Leadership & Mana
Audience
Managers/supervisors studying for Level 3 qualification first line management. Tutors/Trainers delivering qualifications.
Contents
Workbook Introduction;Sessions;Performance Checks;Reflect & Review
| Bibliographic details |
Paperback, 120 pages, publication date: APR-2007
ISBN-13: 978-0-08-046419-0
ISBN-10: 0-08-046419-X
Imprint: PERGAMON FLEXIBLE LEARNING
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| Price and Ordering |
Price:
GBP 21.99
EUR 24.95
USD 36.95
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Last update: 20 Feb 2010
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