Elsevier < Decision Sciences Publications < Handbooks in Operations Research and Management Science < Volume 2: Stochastic Models < Chapter 10

STOCHASTIC MODELS
Edited by D.P. Heyman and M.J. Sobel

CHAPTER 10
Queueing Theory
R.B. Cooper

1. Introduction*

2. Some general theorems

3. Performance measures

4. Length-biased sampling and the role of the exponential distribution

5. One-dimensional birth-and-death models

6. Multidimensional birth-and-death models

7. The M/G/1 queue

8. The GI/M/s queue

9. Other topics

10. Concluding remarks

Acknowledgements

References

* The first two pages of the chapters are available as PDF file.

 Complete chapters on ScienceDirect

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