Conditions of sale Lancet journals
Publications
Subscription types
Institutional Applies to libraries, institutions and individuals whose employer pays for the subscription.
Personal Applies to individuals paying with a personal cheque or credit card. No company/institutional cheques accepted.
Reduced Applies to junior doctors within five years of qualification and postgraduate students in full or part-time study, paying with a personal cheque or credit card. No company/institutional cheques accepted. Proof of status is required.
Student (applies to The Lancet only) Applies to undergraduate students only, paying with a personal cheque or credit card. Proof of status is required.
Ordering information
All subscriptions must be pre-paid.
All prices and publication dates are subject to change without notice and refunds cannot normally be issued once a subscription has commenced.
Prices include postage and handling and are paid according to the domicile of the recipient.
Sterling prices are applicable for copies delivered into the United Kingdom, Euro prices for all European Union Countries, irrespective of single currency (Euro) adoption. North American US Dollar prices are applicable for copies delivered into Canada and the United States, Yen prices for Japan and US Dollar prices to all other countries.
Non-Value Added Tax (VAT) registered customers in the European Union (EU) should add the appropriate VAT rate applicable in their country to the prices.
VAT-registered customers should include their VAT registration number with their order.
Customers in Canada and the following United States states must add tax at the applicable rate. CA, CO, DC, MA, NJ, NY. In all other countries local taxes may apply.
The Lancet is available by personal subscription to individual physicians. It is also available by subscription to institutions, libraries, and biomedical companies. To subscribe & purchase, please visit https://www.thelancet.com/subscriptions(opens in new tab/window).
Dispatch and claims
Claims for missing issues will be met, free of charge, if made within three months of the date of dispatch.
Ordering procedures
When ordering, please state clearly the publication required and the full send-to address, including ZIP/postal code and country name (if this is different from previous year, please include old address); your current subscriber number (if available) and total value of order.
Cheques
Please make cheques payable to The Lancet.
Credit cards
Credit Cards are generally accepted from individuals only. When paying by credit card, please include the following details with your order:
Type of card
Card number
Expiry date
Card holder’s address (if different from subscription address)
Card holder’s signature
To subscribe & purchase, please visit https://www.thelancet.com/subscriptions(opens in new tab/window).
Address changes
Please notify us promptly of address changes, mentioning both the OLD and NEW address, your subscription number(s) and complete list of journals ordered. If possible, please enclose a copy of the existing address label from one of the journals. Please send notification to the address directly below.
ScienceDirect customers – for pricing and ordering information, please contact your Account Manager to discuss how these databases can enhance your existing Elsevier resources.
Contact details
UK, EU, Japan and ROW
Customer Service The Lancet Subscriptions Department The Boulevard, Langford Lane Kidlington, Oxford OX5 1GB, UK Tel: +44 (0) 1865 843 077 Email: [email protected](opens in new tab/window)
Orders/Payments The Lancet Subscriptions Department 9 - 17 Perrymount Road Haywards Heath West Sussex RH16 3DH, UK Tel.: +44 (0)1865 843 077 Fax: +44 (0)845677 8901 Email: [email protected](opens in new tab/window)
North America
Customer Service The Lancet Elsevier Journals Customer Service 11830 Westline Industrial Drive St. Louis, MO 63146, USA Tel: +1 (800) 462 6198, +1 (314) 453 7057 Email: [email protected](opens in new tab/window)
Orders/Payments The Lancet Citibank Lockbox 7074 PO Box 7247-7074 Philadelphia PA 19170-7074, USA Tel: +1(800) 462 6198, +1(800) 345 4082 Fax: +1(800) 363 9661, +1(800) 327 9021 Email: [email protected](opens in new tab/window)