Conditions of sale Lancet journals

Publications

The Lancet
The Lancet Oncology
The Lancet Infectious Diseases
The Lancet Neurology

Subscription Types

Institutional
Applies to libraries, institutions and individuals whose employer pays for the subscription.

Personal
Applies to individuals paying with a personal cheque or credit card. No company/institutional cheques accepted.

Reduced
Applies to junior doctors within 5 years of qualification and postgraduate students in full or part-time study, paying with a personal cheque or credit card. No company/institutional cheques accepted. Proof of status is required.

Student (applies to The Lancet only)
Applies to undergraduate students only, paying with a personal cheque or credit card. Proof of status is required.

Ordering Information

All subscriptions must be pre-paid.
All prices and publication dates are subject to change without notice and refunds cannot normally be issued once a subscription has commenced.
Prices include postage and handling and are paid according to the domicile of the recipient.
Sterling prices are applicable for copies delivered into the United Kingdom, Euro prices for all European Union Countries, irrespective of single currency (Euro) adoption. North American US Dollar prices are applicable for copies delivered into Canada and the United States, Yen prices for Japan and US Dollar prices to all other countries.
Non-Value Added Tax (VAT) registered customers in the European Union (EU) should add the appropriate VAT rate applicable in their country to the prices.
VAT-registered customers should include their VAT registration number with their order.
Customers in Canada and the following United States states must add tax at the applicable rate. CA, CO, DC, MA, NJ, NY. In all other countries local taxes may apply.

The Lancet is available by personal subscription to individual physicians. It is also available by subscription to institutions, libraries, and biomedical companies. To subscribe & purchase, please visit http://www.thelancet.com/subscriptions.

Dispatch and Claims

Claims for missing issues will be met, free of charge, if made within three months of the date of dispatch.

Ordering Procedures

When ordering, please state clearly the publication required and the full send-to address, including ZIP/postal code and country name (if this is different from previous year, please include old address).
Your current subscriber number (if available) Total value of order

Cheques

Please make cheques payable to The Lancet.

Credit Cards

Credit Cards are generally accepted from individuals only. When paying by credit card, please include the following details with your order:
type of card, card number, expiry date, card holder’s address (if different from subscription address), card holder’s signature.

To subscribe & purchase, please visit http://www.thelancet.com/subscriptions.

Address Changes

Please notify us promptly of address changes, mentioning both the OLD and NEW address, your subscription number(s) and complete list of journals ordered. If possible, please enclose a copy of the existing address label from one of the journals. Please send notification to the address directly below.

ScienceDirect customers – for pricing and ordering information, please contact your Account Manager to discuss how these databases can enhance your existing Elsevier resources.

Contact details

UK, EU, Japan and ROW

Customer Service
The Lancet
Subscriptions Department
The Boulevard, Langford Lane
Kidlington, Oxford OX5 1GB, UK
Tel: +44 (0) 1865 843 077
Email: custserv@lancet.com

Orders/Payments
The Lancet
Subscriptions Department
9 - 17 Perrymount Road
Haywards Heath
West Sussex RH16 3DH, UK
Tel.: +44 (0)1865 843 077
Fax: +44 (0)845677 8901
Email: custserv@lancet.com
 

North America

Customer Service
The Lancet
Elsevier Journals Customer Service
11830 Westline Industrial Drive
St. Louis, MO 63146, USA
Tel: +1 (800) 462 6198
+1 (314) 453 7057
Email: USLancetCS@elsevier.com

Orders/Payments
The Lancet
Citibank Lockbox 7074
PO Box 7247-7074
Philadelphia PA 19170-7074, USA
Tel.: +1(800) 462 6198
+1(800) 345 4082
Fax: +1(800) 363 9661
+1(800) 327 9021
Email: USLancetCS@elsevier.com