Communicating Effectively with Diverse Patient Populations

According to the U.S. Department of Health and Human Services (HHS), 9 out of 10 adults have difficulty understanding basic health information*, which negatively impacts patient outcomes.

Patients with low health literacy have increased hospital readmission rates and are more likely to make errors when self-managing medications.

The white paper Communicating Effectively with Diverse Patient Populations explores patient populations at risk for low health literacy, barriers to learning, and best practices to ensure effective communication. Download now to understand how a commitment to addressing health literacy issues can help ensure that everyone has access to reliable, easy-to-understand health information.

*Vernon J, Trujillo A, Rosenbaum S, DeBuono B. Low health literacy: Implications for national health policy. University of Connecticut. Storrs, CT: National Bureau of Economic Research; 2007.

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