Elsevier’s Houston-based teams impacted by Hurricane Harvey

Employees in Gulf Coast region urged to focus on safety; Houston-based HESI business has temporarily shifted operations to other locations to ensure continuity of service to customers

Flooding in the aftermath of Hurricane Harvey (Photo © istock.com/Karl Spencer)

We know that everyone in the Elsevier community has been following the conditions in Texas and surrounding states resulting from Hurricane/Tropical Storm Harvey. We want to thank all who have expressed concern for the well-being of our colleagues and their families, and we extend our best wishes to our customers and the Elsevier user community impacted by Harvey.

Our foremost priority has been the safety and well-being of our employees and their families in the area, and we’re relieved that all have been contacted and are safe.

Houston is the primary home to our HESI business, which provides exams and other educational materials to prepare students for licensure and certification in healthcare fields, particularly nursing.  Our Houston office is west of the city and outside of the worst flooded areas, but it’s only partially accessible, and our employees throughout the region are affected by the flood and urged to stay off the roads. The office is currently closed, as we have urged our employees impacted by the storms and flooding to make safety their priority. We are tentatively planning to reopen the office next week, subject to change as we closely monitor current conditions and forecasted weather.

In the meantime, we have transitioned day-to-day operations for HESI to teams and systems in other Elsevier locations. This move maintains continuity and ensures that we continue to service customers using the HESI suite of products, while our Houston-area colleagues and friends focus on their safety and clean up.

Also of note, we have also been in contact with colleagues in our Mumbai office, where there is also severe flooding brought about by heavy rains, forcing our employees and their families to deal with dangerous conditions. All employees have been contacted, and we are happy to report that all are safe.

Elsevier employees have often united to provide support for those in need, so we’ve informed them that, if they choose to donate to a flood relief fund such as the Red Cross, Elsevier has a matching gift program for eligible charitable organizations of their choice. Elsevier will make a charitable donation at a corporate level as well.

Please continue to keep these colleagues, our customers and the Elsevier user community in your thoughts and prayers. After talking with a number of them, I can assure you that your well wishes and support have been very much appreciated and, to many, served as the bright spot in their day.



Written by

Scott Smith

Written by

Scott Smith

Scott Smith is President of Elsevier’s education business, focused on improving outcomes in nursing and health professions education. Scott joined Elsevier in September 2014 as Senior VP, Elsevier Education, and General Manager, Assessment Solutions. Before joining Elsevier, he was CEO of eLumen Collaborative, a SaaS-based assessment and curriculum management system that provides insight into student engagement and progress. Prior to that, he served as President of Learning Assessment at Pearson. Scott joined Pearson after six years with Kelly Services, where he was General Manager of the America’s Product Group, a $3.5 billion portfolio of staffing services, including Kelly Educational Staffing which he led to being the largest provider of its kind in the world.

Earlier in his career, Scott held multiple executive positions within Thomson Learning (now Cengage). Scott has served as an elected board member for the Software and Information Industry Association’s Education Division. He is a frequent speaker at information and education industry events, has been an advisor to SXSW, and has been a guest lecturer at MIT.


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