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Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children

Product Type: Book
Edition: 1st Edition
First Published: 2006
Print: 978-0-12-370593-8
eBook: 978-0-08-048834-9

Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children

Product Type: Book
Edition: 2nd Edition
First Published: 2011
Print: 978-0-12-385017-1
eBook: 978-0-12-385018-8