Workplace Violence

Workplace Violence

Planning for Prevention and Response

1st Edition - April 14, 2010

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  • Author: Kim Kerr
  • Paperback ISBN: 9780128101988
  • eBook ISBN: 9780080959214

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Workplace violence in all its forms is becoming more prevalent and pervasive every year. Workplace Violence: Planning for Prevention and Response gives a comprehensive account of the problem using a multi-faceted approach to the issues surrounding workplace violence incidents, addressing how the topic affects victims, witnesses, the workforce, family members, and management. A series of chapters helps organizations to form action and response plans to manage incidents both large and small. The focus also includes organizations that are forced to address violent individuals in settings where law enforcement may not be immediately available. Kerr speaks first-hand about complex issues like corporate liability for violent or threatening acts committed by employees, as well as issues of privacy, and he includes chapters written by experts on legal issues, cyberthreats, and anger in the workplace. This book belongs on the desk of every security manager and HR professional, and offers solid advice to all managers regardless of the size of their organization.

Key Features

  • Details the problem from all angles to help the reader design a comprehensive strategy for all constituent groups
  • Provides proven, detailed support for creating policies and procedures, awareness, and response training
  • Discuses real-life case studies to help readers understand how to apply strategies discussed in the book


Security and life safety professionals, campus security managers, contract security firms, human resource managers, business managers and property managers

Table of Contents

  • 1. Violence — A Matter of Perspective?
    2. The Near Miss
    3. Victims of Workplace Violence: A Life-Changing Event
    4. Legal Obligations and Workplace Violence
    5. Workplace Culture that may Breed Violence
    6. Business Impacts of Workplace Violence
    7. Reaction and Recovery: Treating the Wounds of Violence
    8. Early Warning Signs: Can the Problem be Stopped Before It Starts?
    9. Proactively Dealing with Anger in the Workplace
    10. Violence on Campus: A New and Evolving Threat 
    11. Background Screening: Important, but Not the Silver Bullet
    12. Policies and Procedures: Creating a Framework for Prevention and Reaction 
    13. Training
    14. Investigating Incidents: Responding to an Active Shooter
    15. Cyber Threats: An Emerging Concern
    Epilogue: And the Beat Goes On

    Appendix A Sample Emergency Procedures
    Appendix B Sample Generic Plan and Procedure: Disaster Recovery Plan for Operations/Data Center
    Appendix C Sample Workplace Violence Policy
    Appendix D Selection of a Background Screening Provider
    Appendix E Early Warning Signs of Violence from an Internal Source
    Appendix F Checklist for Violence Attracting Conditions
    Appendix G Ways to Diffuse Frustration in the Workplace
    Appendix H CLEAR
    Appendix I Ways to Avoid the Cost of Violence in the Workplace
    Appendix J Responding to Active Shooters
    Appendix K Sample Workplace Weapons Policy
    Appendix L Sample Workplace Violence Prevention Policy

Product details

  • No. of pages: 344
  • Language: English
  • Copyright: © Butterworth-Heinemann 2010
  • Published: April 14, 2010
  • Imprint: Butterworth-Heinemann
  • Paperback ISBN: 9780128101988
  • eBook ISBN: 9780080959214

About the Author

Kim Kerr

Affiliations and Expertise

Principal of K.C. Kerr and Associates. Former Vice President & General Manager, LexisNexis Risk & Information Analytics Group, Screening Solutions; Security Planner for 3 Olympic Games, Area Security Manager for AT&T Corporate Securitys

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