Workplace Security Playbook

Workplace Security Playbook: The New Manager’s Guide to Security Risk is a set of comprehensive risk management guidelines for companies that have other business functions coordinating security. When an employee without a security background is charged with the protection of people, facilities, or assets, the Workplace Security Playbook can be his or her go-to resource for security procedures and recommendations.

Business risks are not static: They change and grow as a company changes and grows. New technology, increasing business competition, and social and cultural developments all contribute to new security risks and trends. With this in mind, the Workplace Security Playbook focuses on performance guidelines, rather than prescriptive standards. Using performance guidelines helps assess the individual, changing business and security needs that a manager may face.

The easily implementable recommendations included in this book are categorized by issues. In addition to security performance guidelines, topics include the elements of a facility security program, how to conduct security surveys and validation testing, steps for performing workplace investigations and inspections, and procedures for emergency and special security situations. An entire chapter is dedicated to describing the resources available to a new security manager, and another provides an outline for building a customized reference source of local security information.

The Workplace Security Playbook is a part of Elsevier’s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs.

• Chapters are categorized by issues for easy reference, and include the fundamentals of a security program up to high-level procedures
• Guidelines are specifically designed for companies that have other business functions coordinating security
• Emphasizes performance guidelines (rather than standards) that describe the basic levels of performance that will strengthen business operations while accommodating what resources are currently available

Employees who find themselves tasked with security responsibilities but do not necessarily have a background in security; local facility managers under the direction of a corporate security team; and anyone who is responsible for the safety of people, facilities, or assets

Executive Summary

What Is a Playbook?

Introduction

Chapter 1. Security Performance Guidelines

1.1 Performance Guidelines vs. Standards

1.2 Three-Step Decision-Making Process

1.3 Performance Guidelines

Chapter 2. Elements of a Facility Security Program

2.1 Employee Awareness

2.2 Security Coordinator

2.3 Security Committee

Chapter 3. Surveys and Validations

3.1 Security Surveys

3.2 Validation Testing

3.3 Types of Validations

Chapter 4. Investigation Guidelines

4.1 Goals of an Investigation

4.2 Reporting to Law Enforcement

4.3 Document All Information

4.4 Legal Rights

4.5 Investigative Records and Evidence

4.6 Investigative Resources

4.7 Voluntary Statements

4.8 Surveillance

4.9 Warrants and Subpoenas

4.10 Polygraphs

Chapter 5. Inspection Guidelines

5.1 General Inspection Guidelines

5.2 Inspections Based on Reasonable Suspicion

5.3 Inspections Based on Generalized Suspicion

5.4 Refusal to Cooperate in an Inspection

Chapter 6. Emergency Procedures

6.1 Types of Emergencies

6.2 Security Concerns

6.3 Managing with a Plan

6.4 Reporting

6.5 Evacuation

6.6 Bomb Threats

6.7 Civil Disturbances and Demonstrations

6.8 Natural Disasters

6.9 Strikes and Labor Disturbances

6.10 Medical Emergencies

Chapter 7. Special Security Situations

7.1 Contractors, Vendors, Temporary Employees, and Interns

7.2 Construction Security

7.3 Vacant Properties

7.4 Special Events

Chapter 8. Security Management Resources

8.1 Training and Education

8.2 Professional Associations

8.3 Trade Publications

8.4 Books

Chapter 9. Implementing Your Security Program

9.1 Coordinators

9.2 Security Committee

9.3 Employee Awareness

9.4 Information Security

9.5 Access Controls

9.6 Security Officers

9.7 Security Surveys

9.8 Reporting

9.9 Investigations and Inspections

9.10 Emergency Plans and Contacts

9.11 Special Security Requirements

About Contributing Editor

About Elsevier’s Security Executive Council Risk Management Portfolio