Workbook for Insurance Handbook for the Medical Office - 13th Edition - ISBN: 9781455748112, 9780323321051

Workbook for Insurance Handbook for the Medical Office

13th Edition

Authors: Marilyn Fordney
eBook ISBN: 9780323321051
eBook ISBN: 9780323292276
Imprint: Saunders
Published Date: 16th September 2013
Page Count: 584

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Gain real-world practice in insurance billing and coding! Corresponding to the chapters in Fordney’s Insurance Handbook for the Medical Office, 13th Edition, this workbook provides realistic, hands-on exercises that help you apply concepts and develop critical thinking skills. Study tools include chapter overviews, key terms, chapter review exercises, and case study assignments.

Key Features

  • Key terms and abbreviations lists at the beginning of each chapter provide a quick reference to the health insurance terminology you need to know.
  • Critical thinking assignments help you connect theory to practice with real-world scenarios.
  • Self-study exercises – including matching, true/false, multiple-choice, mix and match, and fill-in-the-blank questions – help you practice important concepts.
  • Performance objectives make learning easy by highlighting what you need to accomplish in each chapter. 
  • Study outlines focus your review by listing key points for each chapter

Table of Contents

Unit 1: Career Roles and Responsibilities
1. Role of an Insurance Billing Specialist
2. Compliance, Privacy, Fraud, and Abuse in Insurance Billing
Unit 2: The Claims Process
3. Basics of Health Insurance
4. Medical Documentation and the Electronic Health Record
5. Diagnostic Coding
6. Procedural Coding
7. The Paper Claim CMS-1500 (02-12)
8. The Electronic Claim
9. Receiving Payments and Insurance Problem-Solving
10. Office and Insurance Collection Strategies
Unit 3: Health Care Payers
11. The Blue Plans, Private Insurance, and Managed Care Plans
12. Medicare
13. Medicaid and Other State Programs
14. TRICARE and Veterans’ Health Care
15. Workers’ Compensation
16. Disability Income Insurance and Disability Benefit Programs
Unit 4: Inpatient and Outpatient Billing
17. Hospital Billing
Unit 5: Employment
18. Seeking a Job and Attaining Professional Advancement
Appendix A:
College Clinic Office Policies and Mock Fee Schedule
Appendix B: Medicare Level II HCPCS Codes
Appendix C: ICD-10-PCS Section 0 Medical and Surgical, Character 3, Operation Definitions
Appendix D: ICD-10-PCS Section 0 Medical and Surgical, Character 5, Approach Definitions


No. of pages:
© Saunders 2014
16th September 2013
eBook ISBN:
eBook ISBN:

About the Author

Marilyn Fordney

Affiliations and Expertise

Formerly, Instructor of Medical Insurance, Medical Terminology, Medical Machine Transcription, and Medical Office Procedures, Ventura College, Ventura, CA