The crash of 2000 was a wake-up call, and told us that the Web has far to go before achieving the acceptance predicted for it in '95. A large part of what is missing is quality; a primary component of the missing quality is usability. The Web is not nearly as easy to use as it needs to be for the average person to rely on it for everyday information, commerce, and entertainment. In response to strong feedback from readers of GUI BLOOPERS calling for a book devoted exclusively to Web design bloopers, Jeff Johnson calls attention to the most frequently occurring and annoying design bloopers from real web sites he has worked on or researched. Not just a critique of these bloopers and their sites, this book shows how to correct or avoid the blooper and gives a detailed analysis of each design problem. Hear Jeff Johnson's interview podcast on software and website usability at the University of Canterbury (25 min.)

Key Features

* Discusses in detail 60 of the most common and critical web design mistakes, along with the solutions, challenges, and tradeoffs associated with them. * Covers important subject areas such as: content, task-support, navigation, forms, searches, writing, link appearance, and graphic design and layout. * Organized and formatted based on the results of its own usability test performed by web designers themselves. * Features its own web site ( new and emerging web design no-no's (because new bloopers are born every day) along with a much requested printable blooper checklist for web designers and developers to use.


Web designers, Web application programmers

Table of Contents

Foreword Acknowledgments Introduction Part I: Bloopers in the Content and Functionality of the Website Chapter 1 — Content Bloopers Chapter 2 — Task-Support Bloopers Part II: Bloopers in the User Interface of the Website Chapter 3 — Navigation Bloopers Chapter 4 — Form Bloopers Chapter 5 — Search Bloopers Part III: Bloopers in the Presentation of the Website Chapter 6 — Text & Writing Bloopers Chapter 7 — Link Appearance Bloopers Chapter 8 — Graphic and Layout Bloopers Epilogue Appendices Bibliography Index About the Author


No. of pages:
© 2004
Morgan Kaufmann
Print ISBN:
Electronic ISBN:

About the editor

Jeff Johnson

Jeff Johnson is president and principal consultant at UI Wizards, Inc., a product usability consulting firm (www.uiwizards.). He has worked in the field of Human-Computer Interaction since 1978, as a software designer and implementer, usability tester, manager, researcher at several computer and telecommunications companies, and as a consultant. In the course of his career, he has written many articles, co-written several books, and given numerous presentations on a variety of topics in Human-Computer Interaction. His books Designing with the Mind in Mind and GUI Bloopers are seminal guides to improving design.

Affiliations and Expertise

President and principal consultant at UI Wizards, Inc., a product usability consulting firm


"Jeff Johnson’s sharp eye for usability, coupled with plenty of examples and recommendations, can transform even the dullest and most complicated site into a sleek example of Web usability." --Nina Malakooty on "Engaging, Educational, Enjoyable, Erudite: Excellent!" --Dr. Jakob Nielsen, Nielsen Norman Group "Many of the examples are priceless — just reading them made my blood boil with recognition." --Howard Tamler, Principal, HT Consulting "If you are part of a Web team, Web Bloopers is a must-have book. If you know anyone who is developing Web sites, give them this book as a present. It's fun and it's informative...Get and read this book. Give it to your favorite Web developers--and to your least favorite Web developers. You'll all learn from it." --Ginny Redish in Technical Communication "Each section puts a name to a common mistake, gives several real-world examples of its occurrence, and then explains what the site's designers should have done instead." - C/C++ Journal