Virtual Medical Office for Today's Medical Assistant (Retail Access Card)

2nd Edition

Clinical and Administrative Procedures

Key Features

  • 15 unique cases help you understand and master the competencies established by CAAHEP (Commission on Accreditation of Allied Health Education Programs) and ABHES (Accrediting Bureau of Health Education Schools).
  • Five videos for each case (one at check-in, three in the exam room, and one at checkout) — more than two hours of video footage in total — highlight medical assisting competencies.
  • Realistic information resources are shown, such as medical records for each case, an office policy manual, a fee schedule, and a daysheet.
  • The affective aspect of medical assisting is demonstrated in medical assistant-patient interaction videos, emphasizing the communication and professionalism competencies of patient care.
  • Performance summaries allow you to compare your decisions to those of an expert.
  • A study guide complements textbook content and:
    • Correlates reading assignments with patient cases in the virtual medical office.
    • Focuses on one or two competencies in each lesson, for learning that is brief and manageable.
    • Promotes active learning by asking you to collect information from a variety of sources to make patient care decisions.
    • Encourages critical thinking through discussion and critique of the performance of the medical assistants in the videos.
    • Emphasizes HIPAA by asking you to compare the policy manual, each case’s medical record, and what actually happens in the videos.

Table of Contents

(with corresponding chapters in the Today's Medical Assistant text)
Getting Started
Office Tour
Lesson   1  The Health Care System and the Professional Medical Assistant (Chapters 1 and 2)
Lesson   2  Ethics and Law for the Medical Office (Chapter 3)
Lesson   3  Interacting with Patients (Chapter 4)
Lesson   4  Medical Asepsis and the OSHA Standard (Chapter 17)
Lesson   5  Regulated Medical Waste (Chapter 17)
Lesson   6  Sterilization and Disinfection (Chapter 18)
Lesson   7  Vital Signs (Chapter 19)
Lesson   8  Preparing for the Physical Examination (Chapter 20)
Lesson   9  The Physical Examination (Chapter 20)
Lesson 10  Measuring Height and Weight (Chapter 20)
Lesson 11  Eye and Ear Assessment (Chapter 21)
Lesson 12  Physical Agents to Promote Tissue Healing (Chapter 22)
Lesson 13  The Gynecologic Examination and Prenatal Care (Chapter 23)
Lesson 14  The Pediatric Examination (Chapter 24)
Lesson 15  Assisting with Minor Office Surgery (Chapter 25)
Lesson 16  Administration of Medication and Intravenous Therapy (Chapter 26)
Lesson 17  Cardiopulmonary Procedures: Electrocardiogram (Chapter 27)
Lesson 18  Cardiopulmonary Procedures: Pulmonary Function Testing (Chapter 27)
Lesson 19  Specialty Examination and Procedures: Fecal Occult Blood Testing (Chapter 28)
Lesson 20  Urinalysis (Chapter 30)
Lesson 21  Clean-Catch Urine (Chapter 30)
Lesson 22  Phlebotomy (Chapters 29 and 31)
Lesson 23  Hematology (Chapters 29 and 32)
Lesson 24  Blood Chemistry and Serology (Chapter 33)
Lesson 25  Medical Microbiology (Chapter 34)
Lesson 26  The Medical Record (Chapter 36)
Lesson 27  Health History (Chapter 36)
Lesson 28  Patient Reception (Chapt


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© 2013
Print ISBN:
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