User Interface Inspection Methods
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User Interface Inspection Methods

A User-Centered Design Method

1st Edition - November 15, 2013

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  • Author: Chauncey Wilson
  • eBook ISBN: 9780124104488
  • Paperback ISBN: 9780124103917

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Description

User Interface Inspection Methods succinctly covers five inspection methods: heuristic evaluation, perspective-based user interface inspection, cognitive walkthrough, pluralistic walkthrough, and formal usability inspections. Heuristic evaluation is perhaps the best-known inspection method, requiring a group of evaluators to review a product against a set of general principles. The perspective-based user interface inspection is based on the principle that different perspectives will find different problems in a user interface. In the related persona-based inspection, colleagues assume the roles of personas and review the product based on the needs, background, tasks, and pain points of the different personas. The cognitive walkthrough focuses on ease of learning. Most of the inspection methods do not require users; the main exception is the pluralistic walkthrough, in which a user is invited to provide feedback while members of a product team listen, observe the user, and ask questions. After reading this book, you will be able to use these UI inspection methods with confidence and certainty.

Readership

interaction designers, usability professionals, user experience professionals, usability engineers, as well as human factors engineers and information architects

Table of Contents

  • Inspections and Walkthroughs

    Which Method Should You Use?

    Chapter 1. Heuristic Evaluation

    Overview of Heuristic Evaluation

    When Should You Use Heuristic Evaluation?

    Strengths

    Weaknesses

    What Resources Do You Need to Conduct a Heuristic Evaluation?

    Procedures and Practical Advice on the Heuristic Evaluation Method

    Variations and Extensions of the Heuristic Evaluation Method

    Major Issues in the Use of the Heuristic Evaluation Method

    Data, Analysis, and Reporting

    Conclusions

    Chapter 2. The Individual Expert Review

    Overview of the Individual Expert Review

    Strengths

    Weaknesses

    What Do You Need to Use the Individual Expert Review?

    Procedures and Practical Advice on the Individual Expert Review Method

    Variations and Extensions to the Individual Expert Review

    Major Issues in the Use of the Individual Expert Review

    Data, Analysis, and Reporting

    Conclusions

    Chapter 3. Perspective-Based UI Inspection

    Overview of Perspective-Based UI Inspections

    When Should You Use a Perspective-Based Inspection?

    Strengths

    Weaknesses

    What Do You Need to Use the Perspective-Based Inspection?

    Procedures and Practical Advice on the Perspective-Based Inspection

    Variations and Extensions to the Perspective-Based Inspection Method

    Major Issues in the Use of the Perspective-Based Inspections Method

    Data, Analysis, and Reporting

    Conclusions

    bibliography

    Chapter 4. Cognitive Walkthrough

    Overview of the Cognitive Walkthrough

    When Should You Use the Cognitive Walkthrough?

    Strengths

    Weaknesses

    What Do You Need to Use the Cognitive Walkthrough Method?

    Procedures and Practical Advice on the Cognitive Walkthrough Method

    Variations and Extensions to the Cognitive Walkthrough

    Major Issues in the Use of the Cognitive Walkthrough

    Data, Analysis, and Reporting

    Conclusions

    Chapter 5. Pluralistic Usability Walkthrough

    Overview of the Pluralistic Usability Walkthrough

    When Should You Use the Pluralistic Usability Walkthrough?

    Strengths

    Weaknesses

    What Do You Need to Use This Method?

    Procedures and Practical Advice on the Pluralistic Usability Walkthrough Method

    Variations and Extensions to the Pluralistic Usability Walkthrough Method

    Major Issues in the Use of the Pluralistic Usability Walkthrough Method

    Data, Analysis, and Reporting

    Conclusions

    Chapter 6. Formal Usability Inspections

    Overview of Formal Usability Inspections

    When Should You Use Formal Usability Inspections?

    Strengths

    Weaknesses

    What Do You Need to Use the Formal Usability Inspection?

    Procedures and Practical Advice on Formal Usability Inspections

    Major Issues with Formal Usability Inspections

    Data, Analysis, and Reporting

    Conclusions

    References

Product details

  • No. of pages: 146
  • Language: English
  • Copyright: © Morgan Kaufmann 2013
  • Published: November 15, 2013
  • Imprint: Morgan Kaufmann
  • eBook ISBN: 9780124104488
  • Paperback ISBN: 9780124103917

About the Author

Chauncey Wilson

Chauncey Wilson
Chauncey Wilson is a UX Architect with 40 years of experience in human factors, usability, and user experience design. He has published and presented widely at UXPA, STC, CHI, APA, and HFES conferences. The author has published several books and chapters on usability engineering, brainstorming, surveys, victimization, and inspection methods. He has worked in small and large firms, started teams, consulted for a large firm, and consulted as a lone consultant. He enjoys the role of mentor and always tries to highlight the pros and cons of methods, principles, and processes. He is a member of the Skeptic’s society and enjoys the role of “Chief Skeptic.” Chauncey does not believe in magic numbers, miracle methods, or methodolotry.

Affiliations and Expertise

Senior User Researcher, Autodesk

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