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Usability Testing Essentials - 2nd Edition - ISBN: 9780128169421, 9780128169438

Usability Testing Essentials

2nd Edition

Ready, Set...Test!

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Author: Carol Barnum
Paperback ISBN: 9780128169421
eBook ISBN: 9780128169438
Imprint: Morgan Kaufmann
Published Date: 24th July 2020
Page Count: 480
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Usability Testing Essentials: Ready, Set...Test!, Second Edition provides readers with the tools and techniques needed to begin usability testing or advance their knowledge in this area. The book begins by presenting the essentials of usability testing, focusing on the user and not the product and explaining when to conduct small or large studies and think of usability as hill climbing. It then reviews testing options and places usability testing into the context of a user-centered design (UCD). Remaining chapters cover the analysis and reporting of usability test findings and the unique aspects of international usability testing.

This updated edition, filled with new examples and case studies, is suitable for both students and anyone involved in the development or support of any type of product, such as software or web developers, engineers, interaction designers, information architects, technical communicators, visual or graphic designers, trainers, user-assistance specialists and instructional technologists.

Key Features

  • Provides a comprehensive, step-by-step guide to usability testing, a crucial part of product development
  • Features important usability issues, such as international testing, persona creation, remote testing and accessibility
  • Includes new examples, case studies and newer strategies in user experience testing methods


Students in industrial design, HCI, information technology, psychology, computer science, technical communication; Usability specialists, user experience researchers, usability analysts, information architects, interaction designers, human factors engineers (analysts, specialists, managers), software/web developers

Table of Contents

1. Establishing the Essentials
2. Exploring the Usability and Ux Toolkit
3. Testing Here, There, Everywhere
4. Understanding Users and Their Goals
5. Planning for Usability Testing
6. Preparing for Usability Testing
7. Conducting a Usability Test
8. Analyzing the Findings
9. Reporting the Findings
10. International Usability Testing


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© Morgan Kaufmann 2021
24th July 2020
Morgan Kaufmann
Paperback ISBN:
eBook ISBN:

About the Author

Carol Barnum

Carol Barnum

Carol teaches a graduate course in usability testing and also works with clients on projects ranging from software, hardware, web applications, web sites, e-learning, and training products. Barnum is well-known internationally, having keynoted and presented at numerous national and international conferences. Her presentation at the first European Usability Professionals conference in London, in conjunction with British HCI, won the "best presenter" award at the conference. She was invited to be interviewed for the UX Pioneers web site (, among such luminaries as Jakob Nielsen, John Carrol, Ginny Redish, Ben Shneiderman, and Alan Cooper. She was also recently named one of the "Top 20 Women Professors in Georgia."

Affiliations and Expertise

Director and Co-founder, Usability Center, Southern Polytechnic, Graduate Program Director for MS in Information Design and Communication Program

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