Usability Engineering

Usability Engineering

1st Edition - September 23, 1994

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  • Author: Jakob Nielsen
  • eBook ISBN: 9780080520292
  • Paperback ISBN: 9780125184069

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Written by the author of the best-selling HyperText & HyperMedia, this book is an excellent guide to the methods of usability engineering. The book provides the tools needed to avoid usability surprises and improve product quality. Step-by-step information on which method to use at various stages during the development lifecycle are included, along with detailed information on how to run a usability test and the unique issues relating to international usability.

Key Features

* Emphasizes cost-effective methods that developers can implement immediately
* Instructs readers about which methods to use when, throughout the development lifecycle, which ultimately helps in cost-benefit analysis.
* Shows readers how to avoid the four most frequently listed reasons for delay in software projects.
* Includes detailed information on how to run a usability test.
* Covers unique issues of international usability.
* Features an extensive bibliography allowing readers to find additional information.
* Written by an internationally renowned expert in the field and the author of the best-selling HyperText & HyperMedia.


AUDIENCE: Professionals responsible for the development of software user interfaces, as well as researchers and students in human-computer interaction and interface design.

Table of Contents

  • Executive Summary.
    What is Usability?
    Generations of User Interfaces.
    The Usability Engineering Lifecycle.
    Usability Heuristics.
    Usability Testing.
    Usability Assessment Methods Beyond Testing.
    Interface Standards.
    International User Interfaces.
    Future Developments.
    Appendix A: Exercises.
    Appendix B: Bibliography.
    Author Index.
    Subject Index.

Product details

  • No. of pages: 362
  • Language: English
  • Copyright: © Morgan Kaufmann 1994
  • Published: September 23, 1994
  • Imprint: Morgan Kaufmann
  • eBook ISBN: 9780080520292
  • Paperback ISBN: 9780125184069

About the Author

Jakob Nielsen

Called the world's leading expert on Web usability by US News and World Report, Jakob Nielsen today serves as user advocate and principal of the Nielsen Norman Group. In the course of a career in which he held influential positions at Sun Microsystems, Bellcore, and IBM's T.J. Watson Research Center, Nielsen founded the "discount usability engineering" movement for fast and cheap improvements of user interfaces and invented several usability methods, including heuristic evaluation. He holds 58 US patents, many of which focus on ways to make the Internet easier to use. He has written the Alertbox column on Web usability since 1995 and is the author of Designing Web Usability: The Practice of Simplicity and Usability Engineering, plus eight other books.

Affiliations and Expertise

Nielsen Norman Group, Fremont, CA, U.S.A.

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