Understanding Librarians

Understanding Librarians

Communication is the Issue

1st Edition - August 5, 2011

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  • Author: Barbara Hull
  • Paperback ISBN: 9781843346159
  • eBook ISBN: 9781780632698

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Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on ‘non-standard’ users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.

Key Features

  • Written by a “poacher turned gamekeeper” – an information professional who is also an experienced adult educator
  • Jargon-free and accessible style of delivery
  • Highlights the human aspects of using libraries, even if this is in a virtual environment


Practitioners and students of Library and Information Science

Table of Contents

  • Dedication

    List of tables

    About the author and contributors

    Chapter 1: Defining the problem

    Chapter 2: What are libraries for?

    Chapter 3: Images of librarians

    Chapter 4: Psychological barriers

    Chapter 5: Social class and lack of education as barriers

    Chapter 6: Language as a barrier

    Chapter 7: Lack of literacy numeracy skills as a barrier

    Chapter 8: Information CommunicationTechnology as a barrier

    Chapter 9: Disability as a barrier

    Chapter 10: Clarity of purpose

    Chapter 11: Evaluation the value of systematic research

    Chapter 12: Librarians as reflective practitioners

    Chapter 13: Staff development

    Chapter 14: Self publicise

    Chapter 15: Breaking down the library walls: responding to the needs of the Google generation

    Chapter 16: Communication within partnerships at Deakin University Library: the liaison link

    Chapter 17: Where are we now?


Product details

  • No. of pages: 200
  • Language: English
  • Copyright: © Chandos Publishing 2011
  • Published: August 5, 2011
  • Imprint: Chandos Publishing
  • Paperback ISBN: 9781843346159
  • eBook ISBN: 9781780632698

About the Author

Barbara Hull

Dr Barbara Hull is the author of the British Library-commissioned report, Barriers to Libraries as agents of lifelong learning. Hull has published widely in both the information profession literature and to a wider audience, she has delivered numerous international conference papers on overcoming barriers to accessing libraries, a number having come by invitation. As a lifelong practitioner in Adult and Community Education, Hull focussed her PhD. research on the changes in the self-esteem of students from previous educational disadvantages. With 27 years’ experience in management of libraries in Special, College, Further and Higher Education, she has always had a special interest in empowering the end-user. For 13 years Hull was Social Sciences Librarian with special responsibility for library research at Teesside University, where she currently teaches English for Learning to Speakers of Other Languages.

Affiliations and Expertise

Teesside University, UK

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