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Description
In the current economy, companies are expected to turn on a dime in response to changing market needs to stay vibrant. What that means is that companies are constantly reorganizing. Employees are living in a constant state of change. This dynamic in the workplace has affected worker satisfaction, morale, and burnout. This is the first treatment manual to focus on treating job-related issues, whether it's conflict in the workplace, stress, burnout, performance, and more. Divided into two parts, Part One sets the stage with a discussion of the economic climate and how it impacts businesses, how business reacts to it, and how the new business climate affects employees. Part Two lays out the most current research on effectively treating work-related client issues. Individual, group, and organizational interventions are included, along with case examples, practical treatment exercises, checklists, and outlines for treatment.
Key Features
- Summarizes how the changing workplace impacts workers
- Covers effective ways of treating and preventing worker problems
- Includes case examples of treating common workplace depression, accidents, substance abuse, violence, stress, illness, conflict, and performance
- Discusses individual, group, and organizational interventions
- Provides online exercises, checklists, evaluation formats, and outlines for treatment
- Integrates issues of diversity including race, ethnicity, age, and gender
Readership
Clinical psychologists and counselors treating employed, or a practical treatment manual for formerly employed adults.
Table of Contents
About the Authors
Preface
Part One: Understanding and Identifying Work-Related Problems
Chapter 1. The Serious Problems in the American Workplace
Introduction
The Landscape of Work in the Current Economy
Examples of Bad workplace Experiences
A Crisis in Leadership
Ethical Issues in Managerial Practice
A Worker Reflection on an Ethical Lapse in an Organization: Dire Consequences for the Worker
How the Changing Workplace Affects Workers
The Changing Work Ethic
Summary
References
Further Reading
Chapter 2. Understanding Job Stress, Job Dissatisfaction, and Worker Burnout
Introduction
Job Stress
Job Dissatisfaction
Worker Burnout
Ways of Determining Job Dissatisfaction and Worker Burnout: Theories X, Y, and Z
Summary
References
Further Reading
Part Two: Major Work-Related Problems that Lead to Job Dissatisfaction and Burnout
Chapter 3. Teamwork and Cooperative Work Assignments Sometimes Lead to Job Dissatisfaction
Introduction
Definitions and Discussion
What Makes Teams Work
Teamwork and Generation X Workers
Fault Lines in Teamwork that Lead to Conflict and Lowered Productivity
Does Teamwork Lead to Higher Productivity and Better Worker Performance?
Why Teams Sometimes Don’t Work
Summary
References
Further Reading
Chapter 4. Sexual Harassment in the Workplace
Background of Sexual Harassment
Definition of Sexual Harassment in the Workplace
Sexual Harassment during the Economic Downturn
Types of Sexual Harassment in the Workplace
Sexual Harassment of Women in the Workplace
Sexual Harassment of Men in the Workplace
Sexual Harassment Perpetrators
Sexual Harassment and Organizations
Guidelines for a Sexual Hara
Details
- No. of pages:
- 330
- Language:
- English
- Copyright:
- © 2013
- Published:
- 11th March 2013
- Imprint:
- Academic Press
- eBook ISBN:
- 9780123972620
- Print ISBN:
- 9780123970060
About the authors
Morley Glicken
Dr. Morley D. Glicken is the former Dean of the Worden School of Social Service in San Antonio; the founding director of the Master of Social Work Department at California State University, San Bernardino; the past Director of the Master of Social Work Program at the University of Alabama; and the former Executive Director of Jewish Family Service of Greater Tucson. He has also held faculty positions in social work at the University of Kansas and Arizona State University. He currently teaches in the Department of Social Work at Arizona State University West in Phoenix, Arizona.
Dr. Glicken received his BA degree in social work with a minor in psychology from the University of North Dakota and holds an MSW degree from the University of Washington and the MPA and DSW degrees from the University of Utah. He is a member of Phi Kappa Phi Honorary Fraternity.
Affiliations and Expertise
Department of Social Work, Arizona State University West, Phoenix, AZ, USA
Ben Robinson
Affiliations and Expertise
Arizona State University College of Public Programs School of Social Work, Phoenix, AZ, USA
Reviews
"This work offers guidelines and case studies on problems that lead to job dissatisfaction and burnout…Appendices provide depression and burnout scales, plus an overview of managing workers using new interactive technologies."--Reference & Research Book News, October 2013