The Usability Engineering Lifecycle

The Usability Engineering Lifecycle

A Practitioner's Handbook for User Interface Design

1st Edition - March 22, 1999

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  • Author: Deborah Mayhew
  • Paperback ISBN: 9781558605619

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A commitment to usability in user interface design and development offers enormous benefits, including greater user productivity, more competitive products, lower support costs, and a more efficient development process. But what does it mean to be committed to usability? Inside, a twenty-year expert answers this question in full, presenting the techniques of Usability Engineering as a series of product lifecycle tasks that result directly in easier-to-learn, easier-to-use software.You'll learn to perform a complete requirements analysis and then incorporate the resulting goals and constraints in a highly structured, iterative design and development process. This process doesn't end with installation but instead begins anew with the collection of user feedback that will guide further development. Also covered are organizational issues related to the implementation of Usability Engineering, including cost justification, project planning, and organizational structures.

Key Features

* Unites all current UE techniques in a single, authoritative resource, presenting a coherent lifecycle process in which each clearly defined task leads directly the next.
* Teaches concrete, immediately usable skills to practitioners in all kinds of product development organizations-from internal departments to commercial developers to consultants.
* Contains examples of actual software development projects and the ways in which they have benefited from Usability Engineering.
* Deals in specifics, not generalities-provides detailed templates and instructions for every phase of the Usability Engineering lifecycle.
* Pays special attention to Web site development and explains how Usability Engineering principles can be applied to the development of any interactive product.


Software developers, user interface designers, usability engineers, and web designers and developers.

Table of Contents

  • Preface
    Chapter 1: Introduction
    Chapter 2: User Profiles
    Chapter 3: Contextual Task Analysis
    Chapter 4: Usability Goal Setting
    Chapter 5: Platform Capabilities and Constraints
    Chapter 6: General Design Principles
    Design Level 1
    Chapter 7: Work Reengineering
    Chapter 8: Conceptual Model Design
    Chapter 9: Conceptual Model Mockups
    Chapter 10: Iterative Conceptual Model Evaluation
    Design Level 2
    Chapter 11: Screen Design Standards
    Chapter 12: Screen Design Standards Prototyping
    Chapter 13: Iterative Screen Design Standards Evaluation
    Chapter 14: Style Guide Development
    Design Level 3
    Chapter 15: Detailed User Interface Design
    Chapter 16: Iterative Detailed User Interface Design Evaluation
    Chapter 17: User Feedback
    Chapter 18: Promoting and Implementing The Usability Engineering Lifecycle
    Chapter 19: Usability Project Planning
    Chapter 20: Cost-Justification
    Chapter 21: Organizational Roles and Structures

Product details

  • No. of pages: 560
  • Language: English
  • Copyright: © Morgan Kaufmann 1999
  • Published: March 22, 1999
  • Imprint: Morgan Kaufmann
  • Paperback ISBN: 9781558605619

About the Author

Deborah Mayhew

Dr. Deborah J. Mayhew is owner and principal of Deborah J. Mayhew & Associates, a consulting firm based in Massachusetts, offering courses and consulting on all aspects of Usability Engineering and user interface design. Clients include American Airlines, AT&T, Ford,Harvard Univeristy, and NASA. Dr. Mayhew received her Ph.D. in Experimental Cognitive Psychology from Tufts University. She is the author of Principles and Guidelines in Software User Interface Design (Prentice Hall), a coeditor of Cost-Justifying Usability (Academic Press), and a contributor to Human Factors and Web Development.

Affiliations and Expertise

Deborah J. Mayhew and Associates, West Tisbury, MA, U.S.A.

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