The surge of 360° feedback programs: Benefits and risks. HR innovation vs. organizational change effort. Examples of strategic implementation problems. Why do organizations implement 360° feedback? How does 360° feedback impact individual performance? What is the connection to organizational culture? Does 360° feedback impact organizational performance? What is the future of 360° feedback? Appendix A: Typical 360° feedback survey items and report. Appendix B: Typical TEAM-Q survey items and feedback report. Index.