An examination of the impact of quality control circles as developed in Japan on Western business and industry. The thirteen papers in this collection are written by Japanese and Western business practitioners. The Western authors describe QC application in major concerns including Rolls-Royce, Hughes Aircraft and Wedgwood Pottery.
Of interest to corporate and factory managers and executives; corporate planners; OR managers; the business education community; and the industrial training community.
Quality control in Japan, K Ishikawa. Commentary "From Shakespeare to Miss Olivia Newton-John", N Sasaki. Quality control - the Japanese approach, H Karatsu. Cases of QC circle, N Sasaki. How quality goes round in circles, D Hutchins. Quality control groups at Rolls-Royce, J Rooney. The historical development of quality control in the West, D Hutchins. Establishing a quality control circle programme, A Farr. Quality circles - the missing link, D Hutchins. Quality circles successes and problems at Hughes Aircraft, W E Courtright. Quality circles at Wedgwood, D Fletcher. Organization of company wide quality control, D Hutchins. Reasons why QCCs do not attain expected results, O Greshner. QC circles and social sciences, N Sasaki. Bibliography. Index.
- No. of pages:
- © Pergamon 1984
- 10th October 2014
- eBook ISBN:
Sophia University, Japan
David Hutchins Associates, Ascot, UK
@qu:The lucid and brief presentation of the success stories of QCC makes this book particularly suitable for managers, administrators, and policy-makers connected with quality control to help them make an audit of the QC system both at the micro and macro levels. @source:ISI Bulletin