The Culture of Evaluation in Library and Information Services - 1st Edition - ISBN: 9781843341017, 9781780630847

The Culture of Evaluation in Library and Information Services

1st Edition

Authors: John Crawford
eBook ISBN: 9781780630847
Paperback ISBN: 9781843341017
Imprint: Chandos Publishing
Published Date: 28th February 2006
Page Count: 204
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Amazon Kindle eReader.

Institutional Access

Table of Contents

Overviewing the history of evaluation in library and information services; Reasons for and factors in evaluation; How survey and evaluation work is done; General satisfaction survey instruments; Parallel cultures of evaluation in higher education; Current and recent research in evaluation of library and information services; The evaluation of electronic information services; The challenge of information literacy and an afterword.


This practical book is written from the point of view of the practitioner, rather than the researcher. It presents current and recent work in the subject area in a way relevant to practitioners, researchers and students. The book includes practical examples of survey and research work and discusses honestly the practical difficulties involved. Aimed at an international audience, examples of good practice are drawn from a number of countries across the world.

Key Features

  • An up to date review/summary of activity in the subject area
  • Provides international comparisons of library and information service evaluation activity
  • Provides practical/real life research and survey data useful to practitioners and academics which they can apply in their own situations


Practitioners and students of Library and Information Science


No. of pages:
© Chandos Publishing 2006
Chandos Publishing
eBook ISBN:
Paperback ISBN:


…a useful resource in all library and information management programes., Electronic Journal
I recommend it to libraries with any interest in evaluation., Electronic Journal

About the Authors

John Crawford Author

John C. Crawford is a former trustee of the Chartered Institute of Library and Information Professionals. John is also the former director of the Scottish Information Literacy Project, and has published extensively in librarianship and history. He holds BA, MA, PhD, FCLIP and FSA (Scot) qualifications.

Affiliations and Expertise

Glasgow Caledonian University, UK