Table of Contents

Foreword by John J. Gumperz. Preface. Gatekeeping in Counseling: Processes of Social Selection in Face-to-Face Interaction: An Interview. The Interview as a Social Occasion. A Social and Cultural Ecology of Communication, Empathy, and Rapport. Conclusion. Social Identity and the Organization of Discourse in the Interviews: Basic Concepts. Discourse Organization as Definition of Situation. Through the Looking Glass: The Selective Revelation of Social Identity within the Encounter. The Encounter in Relation to the World Outside It. Research Methods and Procedures: An Overview: Some Principles for the Procedures. Converting Information from the Audiovisual Record into Data. Aspects of Social Organization in Communicative Performance: The Social Organization of Communicative Action. Social Steering at the Level of the Discourse Topic. Social Steering within and across Utterances--The Role of Rhythm in Conversational Cooperation. Discussion. Cultural Organization and Its Effects on the Social Organization of Performance: Cultural Organization in Communication. Cultural Difference and Interactional Rhythm. Cultural Difference and Conversational Cooperation during Explanations. Conclusions. Contrasts in Ways of Asking Questions and Telling Advice: Turning Point I--Discussion of Grades and Courses. Turning Point II--Discussion of the Student's Future Goals Turning Point I--Advice about the Student's Future Goal. Conclusion. Overall Patterns and Summary Evidence:


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© 1981
Academic Press
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About the authors

Frederick Erickson

Affiliations and Expertise

College of Education, Michigan State University, East Lansing, U.S.A.

Jeffrey Schultz

Affiliations and Expertise

College of Education, University of Cincinnati, Ohio, U.S.A.