The Complete Business Process Handbook: Leading Practices of the Outperformers, Volume 3, is the first of its kind to unveil how those who are ready can re-use and replicate award winning real-life examples from many of the Fortune 500 and public sector organizations that apply BPM to stand out. Learn how the leaders outthink, outcompete, and outperform the market.
Volume 3 is a practical guide for executives, practitioners, and students alike, with plenty of hands-on descriptions. This book offers pragmatic instructions and a structured approach to using repeatable sequences of best practices required to achieve the best results.
Written by authorities and industry leaders that shape the way we think and work with business processes today. Discover well-defined patterns of success and how to innovate, improve competitive advantage, drive digital transformation, and rethink your processes. Contains real-life examples and award winning cases from innovators, pioneers, and industry outperformers who show how early adopters of BPM practices improved their business.
- Shows how leaders apply BPM to deliver sustainable growth and digital transformation, adapt Industry 4.0, and meet customer demands
- Explores patterns of successful BPM implementations that deliver a profound impact
- Features well-defined BPM practices that take advantage of disruptive forces to outthink, outcompete, and outperform
- Offers a structured way to thinking and modeling, as well as implementing BPM to improve competitive advantage
- Demonstrates how to achieve real outcomes with an aligned and integrated operating model, and how to beat the odds and lead a successful transformation
- Teaches how to build a successful change platform and how to get strategy execution right: from business model to process management.
- Discusses how to apply risk oriented process modeling
Process practitioners (managers, business analysts, business process architects); students in BPM programs, some Lean and Six Sigma professionals
Chapter 1: FOREWORD - Learning from the leaders
Chapter 2: BPM cases
Carlsberg (LEADing BPM Practice Award Winner 2013 on most Effective Use of BPM Technology)
LEGO Systems A/S (2013 Gartner BPM Excellence Award Winner)
Saxo Bank (LEADing BPM Practice Award Winner 2013 on Way of THINKING and WORKING)
FLSmidth (LEADing BPM Practice Award Winner 2013 on Business Process Innovation)
Novozymes (LEADing BPM Practices Award Winner 2013 on Best Business Outcome Driven by BPM)
Mærsk (LEADing BPM Practice award winner)
German Federal Employment Agency (LEADing BPM Practice Award Winner 2013 on Process Excellence Achievement)
Application consolidation - example SAP
Advanced Automation, example on Procure to Pay flow, Canada Health Service
Procter & Gamble
Chapter 3: Lessons Learned
- No. of pages:
- © Morgan Kaufmann 2017
- 1st November 2017
- Morgan Kaufmann
- eBook ISBN:
- Paperback ISBN:
Prof. Mark von Rosing is in every way an innovator impacting developments, standards, frameworks, methods and approaches around the world. For over 15 years he has taught in different universities around the world.
He founded in 2004, the Global University Alliance (GUA), the largest non-vendor academic platform for academic collaboration. As a part of the GUA work he has been involved of developing 96 Enterprise Standards and 51 Industry Standards, both with ISO, OMG, LEADing Practice, NATO and many more. Founding LEADing Practice, the fastest growing community with +3900 practitioners.
Some of the major focus areas are among others:
• Academic research focus on Enterprise DNA, Business Model, BPM, EA, Value Modelling, Case Management and Social Media
• Member & Co-developer of the OMG-Object Management Group standards, which has among others published:
- Value Delivery Modeling Language (VDML)
- Business planning and motivation modeling (BMM)
- Business Process Modeling Notations (BPMN)
- Semantics of Business Vocabulary and Rules (SBVR)
- Decision Model and Notation (DMN)
• Researcher and developer of ISO Enterprise Architecture standards
• Research collaboration and developer with IEEE standards.
• Member & Co-developer of the Global TOGAF Business Architecture Methods & Certification Development Group
• Development member of the NATO standards, including EA, BPM, Capabilities and joint mission execution.
• Built the BPM and EA curriculum for the SAP University Alliance (+ 900 universities).
• Developer of SAP Business Process Expert (BPX) and SAP LEAD Enterprise Architecture certification program.
• SAP AG Method developer e.g. ASAP, SAP Agile, BPM, Enterprise Architecture (EAF).
Author of multiple publications among them the last 3 years:
• SAP Press bestseller: "Applying real-world BPM in an SAP environment"
• IEEE publication "Defining the profession of the Business Architect" as well as the publication "How to integrate Enterprise Architecture and BPM",
• Springer: Conceptual Structures in LEADing and Best Enterprise Practices as well as The Impact of Culture Differences on Cloud Computing Adoption
• Future Strategies Inc. and the Workflow Management Coalition (WfMC) “Passports to Success in BPM”
Chairman, Global University Alliance, Denmark
Henrik von Scheel is regarded as one of the most influential thinkers on strategy with focus on growth + innovation and is a sought-after speaker. Listed by Financial Times as one of the most influential business thinkers on strategy and management concepts and corporate practices. He was awarded the “NEXT 100 Top Influencers of the European Digital Industry in 2012" among the most important Europeans shaping our digital future.
Best known as one of the founding fathers of Europe’s digital agenda 2020 and Industry 4.0. He has played a significant role to define Germany's digital agenda in 09, which was adopted by the European Commission in 2010 as part of the Europe 2020. He digital agenda evolved into the fourth industrial revolution.
Through his academic research, publications and efforts with standard bodies (ISO, IEEE, OMG, CEN, NIST, LEADing Practice, NATO, UN, W3C) he has defined concepts and practices in business management and strategy execution that have evolved the mainstream thinking of what is being taught by academia and applied by organizations today.
He is accredited for his contribution of having identified the repeatable patterns of the outperformers, early adopters, & industry adopters and hyper-growth organization over the past 30 years i.e. best practices, industry practices, leading practices, emerging & disruptive trends adoptions patterns. Most notable are the emerging & disruptive trends, competitive advantage lifecycle, six business models, operating model notations and complexity simplification.
Henrik is the CEO of LEADing Practice and serves as board member at Google EMEA, Gazprom, Global University Alliance and Capital Investment Partners.
CEO, LEADing Practice ApS, Denmark