Table of Contents

Foreword Chapter 1 Overview of Windows Server 2003 Introduction Windows XP/Server 2003 What’s New in Windows Server 2003? New Features The Windows Server 2003 Family Why Four Different Editions? Members of the Family Licensing Issues Product Activation Installation and Upgrade Issues Common Installation Issues Common Upgrade Issues Windows Server 2003 Planning Tools and Documentation Overview of Network Infrastructure Planning Planning Strategies Using Planning Tools Reviewing Legal and Regulatory Considerations Calculating TCO Developing a Windows Server 2003 Test Network Environment Planning the Test Network Documenting the Planning and Network Design Process Creating the Planning and Design Document Chapter 2 Using Server Management Tools Introduction Recognizing Types of Management Tools Administrative Tools Menu Custom MMC Snap-Ins Command-Line Utilities Wizards Windows Resource Kit The Run As command Managing Your Server Remotely Remote Assistance Using Web Interface for Remote Administration Remote Desktop for Administration Administration Tools Pack (adminpak.msi) Windows Management Instrumentation (WMI) Using Computer Management to Manage a Remote Computer Which Tool To Use? Using Emergency Management Services Managing Printers and Print Queues Using the Graphical Interface Using New Command-Line Tools The Printer Spooler Service The Internet Printing Protocol Using the Graphical Interface Using New Command-Line Utilities Using Wizards to Configure and Manage Your Server Using the Configure Your Server Wizard and Ma


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About the authors

Debra Littlejohn Shinder

Debra Littlejohn Shinder is a technology consultant, trainer and writer who has authored a number of books on computer operating systems, networking, and client and server security over the last fourteen years. These include Scene of the Cybercrime: Computer Forensics Handbook, published by Syngress, and Computer Networking Essentials, published by Cisco Press. She is co-author, with her husband, Dr. Thomas Shinder, of the best-selling Configuring ISA Server 2000, Configuring ISA Server 2004, and ISA Server and Beyond. Deb has been a tech editor, developmental editor and contributor on over 20 additional books on networking and security subjects, as well as study guides for Microsoft's MCSE exams, CompTIA's Security+ exam and TruSecure’s ICSA certification. She formerly edited the Element K Inside Windows Server Security journal. She authored a weekly column for TechRepublic’s Windows blog, called Microsoft Insights and a monthly column on Cybercrime, and is a regular contributor to their Security blog, Smart Phones blog and other TR blogs. She is the lead author on and, and her articles have appeared in print magazines such as Windows IT Pro (formerly Windows & .NET) Magazine. She has authored training material, corporate whitepapers, marketing material, webinars and product documentation for Microsoft Corporation, Intel, Hewlett-Packard, DigitalThink, GFI Software, Sunbelt Software, CNET and other technology companies. Deb specializes in security issues, cybercrime/computer forensics and Microsoft server products; she has been awarded Microsoft’s Most Valuable Professional (MVP) status in Enterprise Security for eight years in a row. A former police officer and police academy instructor, she has taught many courses at Eastfield College in Mesquite, TX and sits on the board of the Criminal Justice Training Center there. She is a fourth generation Texan and lives and works in the Dallas-Fort Worth area.

Affiliations and Expertise

MCSE, Technology consultant, trainer, and writer

Thomas W Shinder

Dr. Tom Shinder is a 17 year veteran of the IT industry. Prior to entering IT, Dr. Tom graduated from the University of Illinois College of Medicine with a Doctor of Medicine and was a practicing neurologist with special interests in epilepsy and multiple sclerosis. Dr. Tom began his career in IT as a consultant, and has worked with many large companies, including Fina Oil, Microsoft, IBM, HP, Dell and many others. He started his writing career toward the end of the 1990s and has published over 30 books on Windows, Windows Networking, Windows Security and ISA Server/TMG, UAG and Microsoft DirectAccess. For over a decade, ISA Server and TMG were Tom’s passions, and he ran the popular web site, in addition to writing 8 books on ISA/TMG. Tom joined Microsoft in December of 2009 as a member of the UAG DirectAccess team and started the popular “Edge Man” blog that covered UAG DirectAccess. He is currently a Principal Knowledge Engineer in the Server and Cloud Division Information Experience Group Solution’s Team and his primary focus now is private cloud – with special interests in private cloud infrastructure and security.

Affiliations and Expertise

Member of Microsoft’s ISA Server Beta Team and Microsoft MVP for ISA Server, Dallas, TX, U.S.A.