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The Art of Investigative Interviewing, Third Edition can be used by anyone who is involved in investigative interviewing. It is a perfect combination of real, practical, and effective techniques, procedures, and actual cases. Learn key elements of investigative interviewing, such as human psychology, proper interview preparation, tactical concepts, controlling the interview environment, and evaluating the evidence obtained from the interview. Inge Sebyan Black updated the well-respected work of Charles L. Yeschke to provide everything an interviewer needs to know in order to conduct successful interviews professionally, with integrity, and within the law. This book covers the myriad factors of an interview — including issues of evidence, rapport, deception, authority, and setting — clearly and effectively. It also includes a chapter on personnel issues and internal theft controls.
- Provides guidance on conducting investigative interviews professionally and ethically
- Includes instructions for obtaining voluntary confessions from suspects, victims, and witnesses
- Builds a foundation of effective interviewing skills with guidance on every step of the process, from preparation to evaluating evidence obtained in an interview
Investigators and security professionals; law enforcement officers, private investigators, psychologists, psychiatrists, social workers, and students in criminal justice.
About the Author
Chapter 1: So You Want to Be an Investigative Interviewer?
Interviewing, interrogations, and investigations
Benefits of being a notary public
Chapter 2: Ethical Standards and Professionalism
Ethics from the top down
The code of ethics
Ethical and unethical interviewing
Conflicts of interest
Chapter 3: Preparation and So Much More
Chapter 4: Deception and the Interview
The interviewer’s goal
Chapter 5: Evidence
Real, documentary, and testimonial evidence
Legal tactics used in seeking a confession
Evidence collection and preservation
Testimony in a court of law
Chapter 6: Public and Private Interviewing
Reporting and classifying crime
Investigations in the public and private spheres
The collection of evidence
Chapter 7: Rapport, Active Listening, and Other Techniques
Signaling active listening
Chapter 8: Authority
Security’s place in the organization
Authority and power
Chapter 9: Overview of the Interview Process
The historical phase
The personal preparation phase
The initial phase
Uncovering the truth
The primary phase
The terminal phase
The follow-up phase
Chapter 10: Setting, Location, Intensity, and Approach in the Interview
Location of participants
Review and encouragement intensities
Putting it all together
Chapter 11: Questioning Techniques
Types of questions
Techniques for effective questioning
Chapter 12: Internal Investigations and Controls
What is honesty?
The dishonest employee
Chapter 13: Investigative Interviewing: One Hundred Things You Should Know
- No. of pages:
- © Butterworth-Heinemann 2014
- 2nd January 2014
- Paperback ISBN:
- eBook ISBN:
Inge Sebyan Black, CPP, CFE, CEM is the CEO of Security Risk, LLC. She has spent over 42 years in corporate security management, specializing in workplace violence, risk assessments, investigations and emergency management. Certified by FEMA and the State of MN as a Certified Emergency Manager she also attended DOJ training in WMD/COBRA from an appointment by President Clinton. She has held her private investigator license in both the United States and Canada since 1997. Inge authored the book, “The Art of Investigative Interviewing, 3rd ed.” as well as chapters in over 10 books on Security Management, Hiring the Right Fit, Officer Safety, Domestic Abuse, Rape on College Campuses, Workplace Violence as well as others. Inge was presented with the Karen Marquez award in 2014 for her achievements in Physical Security. She was appointed Council Vice President for ASIS International Councils, overseeing ASIS Councils in 2018 and continues to serve. In 2019, Inge entered the IT side of security and is currently working in Information Security/Cyber for a Fortune 100 Company.
President, Security Investigations Consulting
"...a largely personal narrative by Inge Sebyan Black...Black was trained in both the Reid method of interviewing (confrontational) and the Wiecklander-Zulawski model (non-confrontational)...both have their place in an interviewer/interrogator's development."--Security Letter, The Art of Investigative Interviewing, Third Edition
"... takes the reader through the art of interviewing from A to Z and will have something interesting for all readers who need to conduct interviews."--ASIS Dynamics
"Her conclusion - that investigative interviewing is an art ‘because each of us makes it such’ and each has their own practised technique - is inspiring. This book is a credit to private investigation beside a useful guide for the novice and professional alike."--Professional Security Magazine Online, May 28, 2014
"This impressive book keeps in mind the goal of an interview (fact-finding) and the need for flexibility and detachment…If you only have a spare minute, turn straight to the snappy, three-page final chapter ‘100 things you should know’…This book is a credit to private investigation beside a useful guide for the novice and professional alike."--Professional Security Magazine Online, January 4, 2014
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