The Art of Investigative Interviewing

The Art of Investigative Interviewing

3rd Edition - December 27, 2013

Write a review

  • Author: Inge Sebyan Black
  • eBook ISBN: 9780124115835
  • Paperback ISBN: 9780124115774

Purchase options

Purchase options
DRM-free (PDF, Mobi, EPub)
Available
Sales tax will be calculated at check-out

Institutional Subscription

Free Global Shipping
No minimum order

Description

The Art of Investigative Interviewing, Third Edition can be used by anyone who is involved in investigative interviewing. It is a perfect combination of real, practical, and effective techniques, procedures, and actual cases. Learn key elements of investigative interviewing, such as human psychology, proper interview preparation, tactical concepts, controlling the interview environment, and evaluating the evidence obtained from the interview. Inge Sebyan Black updated the well-respected work of Charles L. Yeschke to provide everything an interviewer needs to know in order to conduct successful interviews professionally, with integrity, and within the law. This book covers the myriad factors of an interview — including issues of evidence, rapport, deception, authority, and setting — clearly and effectively. It also includes a chapter on personnel issues and internal theft controls.

Key Features

  • Provides guidance on conducting investigative interviews professionally and ethically
  • Includes instructions for obtaining voluntary confessions from suspects, victims, and witnesses
  • Builds a foundation of effective interviewing skills with guidance on every step of the process, from preparation to evaluating evidence obtained in an interview

Readership

Investigators and security professionals; law enforcement officers, private investigators, psychologists, psychiatrists, social workers, and students in criminal justice.

Table of Contents

  • Dedication

    Mission Statement

    Acknowledgments

    About the Author

    Foreword

    Preface

    Introduction

    Chapter 1: So You Want to Be an Investigative Interviewer?

    Abstract

    Interviewing, interrogations, and investigations

    Benefits of being a notary public

    Research tools

    Pretexting

    Qualifications preferred

    Chapter 2: Ethical Standards and Professionalism

    Abstract

    Ethical standards

    Ethics from the top down

    The code of ethics

    Ethical and unethical interviewing

    Conflicts of interest

    Review questions

    Chapter 3: Preparation and So Much More

    Abstract

    Preparation

    Attitude

    Psychology

    Intuition

    Flexibility

    Curiosity

    Imagination

    Research

    Style

    Review questions

    Chapter 4: Deception and the Interview

    Abstract

    The interviewer’s goal

    Deception

    Review questions

    Chapter 5: Evidence

    Abstract

    Real, documentary, and testimonial evidence

    Voluntary confessions

    Legal tactics used in seeking a confession

    Evidence collection and preservation

    Report writing

    Testimony in a court of law

    Review questions

    Chapter 6: Public and Private Interviewing

    Abstract

    Reporting and classifying crime

    Violent crime

    Property crime

    Investigations in the public and private spheres

    The collection of evidence

    Testimonial evidence

    Review questions

    Chapter 7: Rapport, Active Listening, and Other Techniques

    Abstract

    Building rapport

    Active listening

    Signaling active listening

    Review questions

    Chapter 8: Authority

    Abstract

    Security’s place in the organization

    Authority and power

    Neutrality

    Review Questions

    Chapter 9: Overview of the Interview Process

    Abstract

    The historical phase

    The personal preparation phase

    The initial phase

    Uncovering the truth

    The primary phase

    The terminal phase

    The follow-up phase

    Review questions

    Chapter 10: Setting, Location, Intensity, and Approach in the Interview

    Abstract

    Environmental setting

    Location of participants

    Review and encouragement intensities

    Approaches

    Putting it all together

    Review questions

    Chapter 11: Questioning Techniques

    Abstract

    Question formulation

    Question presentation

    Types of questions

    Techniques for effective questioning

    Conclusion

    Review questions

    Chapter 12: Internal Investigations and Controls

    Abstract

    Introduction

    What is honesty?

    The dishonest employee

    Review questions

    Chapter 13: Investigative Interviewing: One Hundred Things You Should Know

    Abstract

    Conclusion

    References

    Index

Product details

  • No. of pages: 196
  • Language: English
  • Copyright: © Butterworth-Heinemann 2014
  • Published: December 27, 2013
  • Imprint: Butterworth-Heinemann
  • eBook ISBN: 9780124115835
  • Paperback ISBN: 9780124115774

About the Author

Inge Sebyan Black

Inge Sebyan Black
Inge Sebyan Black, CPP, CFE, CEM is the CEO of Security Risk, LLC. She has spent over 42 years in corporate security management, specializing in workplace violence, risk assessments, investigations and emergency management. Certified by FEMA and the State of MN as a Certified Emergency Manager she also attended DOJ training in WMD/COBRA from an appointment by President Clinton. She has held her private investigator license in both the United States and Canada since 1997. Inge authored the book, “The Art of Investigative Interviewing, 3rd ed.” as well as chapters in over 10 books on Security Management, Hiring the Right Fit, Officer Safety, Domestic Abuse, Rape on College Campuses, Workplace Violence as well as others. Inge was presented with the Karen Marquez award in 2014 for her achievements in Physical Security. She was appointed Council Vice President for ASIS International Councils, overseeing ASIS Councils in 2018 and continues to serve. In 2019, Inge entered the IT side of security and is currently working in Information Security/Cyber for a Fortune 100 Company.

Affiliations and Expertise

President, Security Investigations Consulting

Ratings and Reviews

Write a review

Latest reviews

(Total rating for all reviews)

  • RadekWegrzyn Fri Feb 14 2020

    The Art of Investigative Interviewing

    Good book on the subject, featuring key components of effective investigative interviewing, interview preparation and effective techniques. Suited for subject beginners.