The Administrative Dental Assistant - 3rd Edition - ISBN: 9781437713626, 9780323291194

The Administrative Dental Assistant

3rd Edition

Authors: Linda Gaylor Linda Gaylor
Paperback ISBN: 9781437713626
eBook ISBN: 9780323291194
Imprint: Saunders
Published Date: 29th November 2011
Page Count: 344

Table of Contents

Part 1: Introduction to the Dental Profession

1. Orientation to the Dental Profession
2. Dental Basics

Part 2: Communication Skills: Principles and Practices

3. Communication Skills: Telephone Techniques
4. Written Correspondence
5. Patient Relations
6. Dental Healthcare Team Communication

Part 3: Managing Dental Office Systems

7. Computerized Dental Practice Systems
8. Patient Clinical Records
9. Information Management
10. Dental Patient Scheduling
11. Recall Systems
12. Inventory Management
13. Dental Office Equipment

Part 4: Managing Dental Office Finances

14. Financial Arrangements and Collection Procedures
15. Dental Insurance Processing
16. Bookkeeping Procedures: Accounts Payable
17. Bookkeeping Procedures: Accounts Receivable

Part 5: Managing Your Career

18. Employment Strategies

Glossary

Bibliography

Index


Description

Stay on top of the latest industry advancements, technology, and skill sets with The Administrative Dental Assistant, 3rd Edition. This comprehensive textbook delivers all the latest information and skill practice you need to succeed in the paperless era: technology, forms, and equipment in use today; up-to-date coding information; HIPAA and OSHA guidelines; functions of the dental business office; communication and critical thinking exercises; and in-depth instruction for completing common tasks such as scheduling, bookkeeping, electronic record regulations and insurance coding. A companion workbook and online tools offer interactive games, identification exercises, daily task simulations, and practice management software to supplement your text learning, polish your skills, and prime you for a successful career in the modern dental office.

Key Features

  • Comprehensive coverage and interactive exercises teach you all the skills and content you need to succeed as an administrative dental assistant in today's dental office.
  • Trusted author Linda Gaylor lends years of experience as a practicing dental assistant, instructor of dental assisting, and curriculum director.
  • Friendly, readable writing style presents need-to-know content in a way that is easy to grasp.
  • Logical organization helps you build a solid foundation in the dental and administrative basics before moving on to more complex duties.
  • HIPAA boxes keep you well-versed in the rules and regulations of the Health Insurance Portability and Accountability Act.
  • Procedure boxes provide step-by-step instructions on a wide variety of dental office duties.
  • Remember boxes summarize chapter content and call your attention to key points in ADA practice.
  • Anatomy of images explain the idea or rationale behind common dental office equipment and administrative tasks.
  • Patient file folder gives you experience with proper handling of confidential documents.
  • Critical Thinking questions help you recall and relate information learned within the chapter.
  • Art program showcases images of electronic and traditional paperwork, actual offices, equipment, and technology to help reinforce the text.
  • Bolded vocabulary terms and glossary give you a foundation for effective office communication.
  • Key points summarize chapter concepts and help ensure you understand important material before moving on.
  • Learning objectives set goals for what


Details

No. of pages:
344
Language:
English
Copyright:
© Saunders 2012
Published:
Imprint:
Saunders
Paperback ISBN:
9781437713626
eBook ISBN:
9780323291194
eBook ISBN:
9781455777280
eBook ISBN:
9781437713589

About the Authors

Linda Gaylor Author

Affiliations and Expertise

Coordinator, Curriculum and Instruction; San Bernardino County Superintendent of Schools; Regional Occupational Program, Career Training, and Support Services; San Bernardino, California

Linda Gaylor Author

Affiliations and Expertise

Coordinator, Curriculum and Instruction; San Bernardino County Superintendent of Schools; Regional Occupational Program, Career Training, and Support Services; San Bernardino, California