Technology, Outsourcing & Transforming HR

1st Edition

Editors: Graeme Martin Martin Reddington Heather Alexander
Print ISBN: 9780750686457
Imprint: Butterworth-Heinemann
Published Date: 21st February 2008
Page Count: 480


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This book examines the progress made in e-enabling the HR function and the relationship with outsourcing. The editors will review and analyse recent developments in the application of outsourcing and ICT to the HR function and its overall contribution to organizational aims.

This text aims to fill the gap in current literature, by providing accessible guidance on how to tackle the e-enablement of the function and on the factors associated with successful outsourcing. There is no single text that adequately deals with this increasingly important problem and which has been recognised by the CIPD as a key area of research for their forward programme. The contributors all have leading-edge knowledge and practical experience and aim to provide practical guidance for organizations and HR professionals.

Key Features

  • New Book within the Advanced HR Series
  • Practical case studies illustrating the developments in the application of outsourcing and ICT to the HR function.
  • Incorporates a new survey of thinking and practice on the future of the HR profession


HRM Practitioners Business students (CMS, DMS, MBA, HR/CIPD qualifications)

Table of Contents

Introduction; Part 1 An Overview of the Problems, Practices and Potential; Technology, Outsourcing and People Management: A Review of the Field; Part 2 The Outsourcing Agenda and the Future of HR; Outsourcing and the HR Function; Outsourcing HR in France: Theory and Practice; Lessons on Outsourcing from Supply Chain Management; Part 3 Current Practice in e-HR in the UK, the Netherlands and the USA;The Impact of e-HR on Line managers and Employees in the UK: Benefits, Problems and Prospects; Lessons Learned from e-HR Implementation among Five Companies in the Netherlands; e-HR Implementation in the USA; e-HR Trends and Prospects in the USA and Canada; Part 4 Transforming the e-HR Function through Technology and Outsourcing;Recent developments in e-HR and e-Learning among UK firms; Transforming HR at BT through Technology and Outsourcing: A Short History of a Long and Radical Shake-up;Transforming HR in Local Government: Towards a Virtualised Future?; Transforming the HR function through technology: A case study of National Australia Bank;Transforming HR through technology at the London Stock Exchange;The Impact of Technology on New Ways of Working: Lessons for the HR Function;The Impact of Technology and Outsourcing on HR Professionals;What Have we Learned and What can HR Learn?


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About the Editor

Graeme Martin

Graeme Martin (BA, MSc, MBA, PhD) is director of the Centre for Reputation Management through People (CRMP) at the University of Glasgow. He is also Visiting Professor in Human Resource Management at the University of Colorado in Denver and holds visiting appointments in Italy, Sweden and Australia. He has published widely in the fields of international human resource management, organizational change, human resource development, human resource management and more recently, in eLearning. He has a background as an HR practitioner and has consulted widely with a number of firms and public sector organizations in the UK and in Australia.

Affiliations and Expertise

Director of the Centre for Reputation Management at the University of Glasgow’s School of Business and Management, UK

Martin Reddington

Affiliations and Expertise

HR consultant and former leader of the HR transformation program at Cable and Wireless, UK

Heather Alexander

Affiliations and Expertise

Director, ClearSight Consulting; Research Associate, Heriot Watt University and Honorary Professor of Computing, University of Glasgow, UK


"A comprehensive set of chapters that provides a good balance between areas of academic interest and organizational practice" Professor of International HRM.