Study Guide for Leadership and Nursing Care Management

3rd Edition


  • Jean Nagelkerk
    • Print ISBN 9781416031611

    Key Features

    • Chapter summaries
    • Learning Tools, such as individual and group activities and case studies
    • Learning Resources
    • Discussion questions (short answer)
    • Study questions (true/false, multiple-choice, matching)
    • Supplemental Readings
    • Answers to Chapter Study Questions

    Table of Contents

    PART 1: Leadership and Care Management Overview
    1 Leadership Principles
    2 Management Principles

    PART 2: The Professional’s Role
    3 Professional Practice and Career Development
    4 Managing Time and Stress
    5 Health Policy, Health, and Nursing
    6 Critical Thinking Skills
    7 Decision-Making Skills

    PART 3: Health Care Organizations and Systems
    8 The Health Care System
    9 Organizational Climate and Culture
    10 Mission Statements, Policies, and Procedures
    11 Organizational Structure
    12 Decentralization and Shared Governance
    13 Data Management and Informatics
    14 Strategic Management
    15 Marketing

    PART 4: Care Management
    16 Models of Care Delivery
    17 Case Management
    18 Disease Management
    19 Patient and Family Cultural Values
    20 Communication, Persuasion, and Negotiation
    21 All-Hazards Disaster Preparedness
    22 Evidence-Based Practice: Strategies for Nursing Leaders

    PART 5: Human Resources Management
    23 Motivation
    24 Power and Conflict
    25 Delegation
    26 Team Building and Working with Effective Groups
    27 Confronting the Nursing Shortage
    28 Cultural and Generational Workforce Diversity
    29 Staff Recruitment and Retention
    30 Performance Appraisal
    31 Prevention of Workplace Violence
    32 Collective Bargaining
    33 Staffing and Scheduling
    34 Legal and Ethical Issues

    PART 6: Fiscal Management
    35 Financial Management
    36 Budgeting
    37 Productivity and Costing Out Nursing

    PART 7: Outcomes Management
    38 Change and Innovation
    39 Quality Improvement and Health Care Safety
    40 Measuring and Managing Outcomes


    No. of pages:
    © 2006
    Print ISBN:

    About the editor

    Jean Nagelkerk

    Affiliations and Expertise

    Professor of Nursing, Kirkhof College of Nursing, Grand Valley State University, Grand Rapids, MI, USA