Questions are presented under the following headings: Product development of new soft drinks and fruit juices: Initial issues affecting product development; The marketing brief; Cost constraints; Packaging issues; Manufacturing issues; Shelf-life prediction; Assessing consumer reactions to new products. Ingredients in soft drinks and fruit juices: Water as an ingredient; Fruit components as ingredients; Carbohydrate sweeteners; Intense sweeteners; Flavourings; Colourings; Preservatives; Nutraceutical ingredients; Miscellaneous additives. Manufacturing of soft drinks and fruit juices: Ingredient sourcing and storage; Mixing, compounding and related problems; Pasteurisation, homogenisation and related issues; Filling operations and related issues; Secondary packaging; Finished product storage. Quality issues in soft drink and fruit juice processing: Ingredient quality; Ingredient interactions; Ingredient specifications; Problems during manufacture and safety issues; Colour and appearance changes; Flavour deterioration; Packaging interactions; Microbiological problems; Shelf-life issues. Bottled waters: Legislation; Water extraction; Water treatment and bottling; Quality issues; Storage and distribution. Packaging, storage and distribution of soft drinks and fruit juices: Selection of packaging; Packaging defects; Problems during filling and packaging operations; Post-filling defects; Storage conditions; Distribution problems. Handling consumer complaints about soft drinks and fruit juices. Regulatory issues relating to soft drinks and fruit juices.