Six Sigma and the Product Development Cycle

1st Edition

Authors: Graham Wilson
Paperback ISBN: 9780750662185
Imprint: Butterworth-Heinemann
Published Date: 15th June 2005
Page Count: 192


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Six sigma is an effective and important management approach particularly used by multinational companies with manufacturing bases in the Asian and Pacific rim.

One of the key issues facing businesses today is how to eliminate the high cost of developing new products. This is an area where the potential of six sigma has not been widely appreciated before.

Six Sigma and the Product Development Cycle brings the six sigma approach up-to-date and explains it in a way that appeals to today’s management teams. It makes the concept of six sigma easy to understand and accessible with the statistics necessary for its implementation clearly explained.

Six Sigma and the Product Development Cycle covers the integration of quality function deployment with Taguchi’s methods of experimental design and statistical process control. These tools gather detailed insights into customer needs, optimize the products or services to meet these needs at the lowest practical cost, and ensure that this performance is maintained. It is a book about both six sigma and product and service development. Through this approach an organization can gain greater flexibility, shorter timescales, and the ability to react more quickly to changes or new demands in the marketplace. The approach is illustrated with practical examples from the nuclear industry, motor manufacturing, inland mail, ‘emergency response’ organizations and financial services.

Key Features

  • Explains complex processes with simple examples - a down-to-earth approach to a dificult subject.

*Focuses on the product development cycle

*Shows how to take a concept from the initial stage through to the final delivery so that it achieves sic sigma quality standard.


MBA students; Middle to senior managers; Quality Managers and Practitioners; Operations Management specialists.

Table of Contents

Culture; What is six sigma?; The transformation that is six sigma; The product development cycle; Quality function deployment; Taguchi’s techniques; Statistical process control; Appendix 1: F-statistics (95% confidence); Appendix 2: F-statistics (99% confidence); Appendix 3: Logarithms (base 10); Appendix 4: Decibel values; Appendix 5: Quality function deployment house of quality summary; Appendix 6: Capability report form; Appendix 7: Attribute data control chart; Appendix 8: Variables data control chart; Index.


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About the Author

Graham Wilson

Affiliations and Expertise

Corporate Strategist and Leadership Coach