Reinventing the IT Department

1st Edition

Authors: Terry White
Hardcover ISBN: 9780750648622
Imprint: Butterworth-Heinemann
Published Date: 13th August 2001
Page Count: 368


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Table of Contents

Introduction: days of wine and roses; Mirror mirror: 'outside perceptions of the in-house IT function; Next stop the cliff edge: business trends in the new world; If we're so clever why can't we think? new rules for IT; Touchy/feely, the soft stuff is hard, the new business/IT relationship; What's ours alone? the new IT cornerstone: architecture; The 'Canute' effect: bringing new technologies in; Rules about rules, standards, methods, tools; Running the race: providing IT solutions; The home fires: core production; Thinking ahead: new strategy processes; Self-organising: the new IT people; All change, mind the gap, some change management principles; Last round please: final observations.


'Reinventing the Information Technology Department' is both anecdotal and informal but deals with a subject which is of vital interest to Chief Information Officers and IT Managers, addressing questions such as:

  • How does the IT department keep pace with business change?
  • How do we provide stable and responsive IT platforms?
  • How do we add recognised value to the organisation?
  • How do I reinvent my department?
  • How do I get onto the board?

It offers an alternative view of the new roles of the in-house IT function and proposes a rethink about IT services within companies, suggesting a self-help approach to redefining/reinventing in-house IT for CIOs.

The author explains that new modes of business thinking and operation are essential if a company is to succeed in the near future and in light of this covers topics such as self-organising systems, knowledge management, multi-stakeholder perspectives, and empowerment initiatives in relation to the overall business and in particular the IT function.

Each chapter contains implementation templates for the readers to take themselves through the repositioning or reengineering of the IT function and their own departments.

Key Features

Puts forward action plans explaining how to reinvent the IT Department and keep pace with business change Explains how IT managers can add recognised value to the organisation and get on the company board


Information Technology Departments and those holding positions of responsibility in those departments e.g. CIOs; CEOs; Heads of IT Departments; IT Consultants; General IT industry.


No. of pages:
© Butterworth-Heinemann 2001
Hardcover ISBN:


'This book is written in an anecdotal and informal style, but with lots of academic input, including lists of references and implementation ideas for each chapter.' Carey Gray - Computer Bulletin, May 2002

About the Authors

Terry White Author

Terry White is one of the most original thinkers in IT management to surface in recent years. He was one of the first IT gurus to identify the need for IT Departments to radically transform themselves to accommodate the business realities of the 21st century. This has been Terry’s clarion call for the past 10 years. Before becoming a consultant and author, Terry was the CIO for a large industrial concern for many years. He has written numerous articles and academic papers. His last book was titled: “Reinventing the IT department” and he has given seminars and workshops and consulted widely on this topic. Terry consults to large organisations on business strategy, strategic information management and IT organisation. He has lectured on a number of MBA and other academic programs.

Affiliations and Expertise

Consultant, specializing in strategic business information management, and business strategy within large corporates.