Readings in Human-Computer Interaction

Readings in Human-Computer Interaction

Toward the Year 2000

1st Edition - April 1, 1995

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  • Editor: Ronald Baecker
  • eBook ISBN: 9780080515748

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The effectiveness of the user-computer interface has become increasingly important as computer systems have become useful tools for persons not trained in computer science. In fact, the interface is often the most important factor in the success or failure of any computer system. Dealing with the numerous subtly interrelated issues and technical, behavioral, and aesthetic considerations consumes a large and increasing share of development time and a corresponding percentage of the total code for any given application. A revision of one of the most successful books on human-computer interaction, this compilation gives students, researchers, and practitioners an overview of the significant concepts and results in the field and a comprehensive guide to the research literature. Like the first edition, this book combines reprints of key research papers and case studies with synthesizing survey material and analysis by the editors. It is significantly reorganized, updated, and enhanced; over 90% of the papers are new. An invaluable resource for systems designers, cognitive scientists, computer scientists, managers, and anyone concerned with the effectiveness of user-computer interfaces, it is also designed for use as a primary or supplementary text for graduate and advanced undergraduate courses in human-computer interaction and interface design.

Key Features

  • Human computer interaction--historical, intellectual, and social
  • Developing interactive systems, including design, evaluation methods, and development tools
  • The interaction experience, through a variety of sensory modalities including vision, touch, gesture, audition, speech, and language
  • Theories of information processing and issues of human-computer fit and adaptation

Table of Contents

  • Readings in Human-Computer Interaction: Toward the Year 2000, Second Edition

    Ronald M. Baecker, Jonathan Grudin, William A.S. Buxtin, Saul Greenberg



      Part I Introduction to Human-Computer Interaction
        The Psychopathology of Everyday Things Donald A. Norman

        Case A Iterative Design of an Information Kiosk
          A Case Study in Interface Design: The CHI '89 Information Kiosk Gitta B. Salomon

        Chapter 1 A Historical and Intellectual Perspective

        Case B The Emergence of Graphical User Interfaces
          The Xerox Star: A Retrospective Jeff Johnson, Teresa I. Roberts, William Verplank, David C. Smith, Charles H. Irby, Marian Beard, and Kevin Mackey

      Part II The Process of Developing Interactive Systems
        Chapter 2 Design and Evaluation
          How to Design Usable Systems (Excerpt) John D. Gould

          Getting to Know Users and Their Tasks Clayton Lewis and J. Rieman

          Tools and Techniques for Creative Design S. Joy Mountford

          Using Video to Prototype User Interfaces Laurie Vertelney

          Working with Interface Metaphors Thomas D. Erickson

          Methodology Matters: Doing Research in the Behavioral and Social Sciences Joseph E. McGrath

          Usability Inspection Methods Robert L. Mack and Jakob Nielsen

          Using Video in the BNR Usability Lab Sue Kennedy

        Chapter 3 Considering Work Contexts in Design
          Learning from Notes: Organizational Issues in Groupware Implementation Wanda J. Orlikowski

          From Human Factors to Human Actors: The Role of Psychology and Human-Computer Interaction Studies in System Design Liam Bannon

          Cooperative Design: Techniques and Experiences from the Scandinavian Scene Susanne Bødker, Kaj Grønboek, and Morten Kyng

          Participatory Design of a Portable Torque-Feedback Device Michael Good

          Understanding Practice: Video as a Medium for Reflection and Design (Excerpt) Lucy A. Suchman and Randall H. Trigg

          Conducting and Analyzing a Contextual Interview (Excerpt) Karen Holtzblatt and Sandra Jones

          Controversies About Computerization and the Organization of Whit Collar Work Rob Kling

        Chapter 4 Software Development Contexts
          A Spiral Model of Software Development and Enhancement Barry W. Boehm

          Interactive Systems: Bridging the Gaps Between Developers and Users
          Interdisciplinary Cooperation Scott Kim

        Chapter 5 Development Tools
          State of the Art in User Interface Software Tools Brad A. Myers

          Lessons Learned from SUIT, the Simple User Interface Toolkit Randy Pausch, Matthew Conway and Robert DeLine

          Garnet: Comprehensive Support for Graphical, Highly Interactive User Interfaces Brad A. Myers, Dario A. Giuse, Roger B. Dannenberg, Brad Vander Zanden, David S. Kosbie, Edward Pervin, Andrew Mickish, and Philippe Marchal

          ITS: A Tool for Rapidly Developing Interactive Applications Charles Wiecha, William Bennett, Stephen Boies, John Gould, and Sharon Greene

          GroupKit: A Groupware Toolkit for Building Real-Time Conferencing Applications Mark Roseman and Saul Greenberg

      Part III Interacting with Computers

      A Taxonomy and Rule Base for the Selection of Interaction Styles Ben Shneiderman
        Chapter 6 Vision, Graphic Design, and Visual Display
          Principles of Effective Visual Communication for Graphical User Interface Design Aaron Marcus

          Color Graphics-Blessing or Ballyhoo (Excerpt) Gerry M. Murch

          Bringing Icons to Life Ronald Baecker, Ian Small, and Richard Mander

          Visual Information Seeking: Tight Coupling of Dynamic Query Filters with Starfield Displays Christopher Ahlberg and Ben Shneiderman

          A Comparison of Graphical User Interfaces (Excerpt) Aaron Marcus

        Chapter 7 Touch, Gesture, and Marking
          Movement Time Prediction in Human-Computer Interfaces I Scott MacKenzie

          Chunking and Phrasing and the Design of Human-Computer Dialogues William Buxton

          Stylus User Interfaces for Manipulating Text David Goldberg and Aaron Goodisman

          Tivoli: An Electronic Whiteboard for Informal Workgroup Meetings Elin Ronby Pedersen, Kim McCall, Thomas P. Moran, and Frank G. Halasz

          A Taxonomy of See-Through Tools Eric Bier, Maureen C. Stone, Ken Fishkin, William Buxton, and Thomas Baudel

        Chapter 8 Speech, Language , and Audition
          Text-to-Speech Conversion Technology Michael H. O'Malley

          An Introduction to Speech and Speaker Recognition George M. White

          Auditory Icons in Large-Scale Collaborative Environments William W. Gaver and Randall B. Smith

      Part IV Psychology and Human Factors
        Chapter 9 Human Information Processing
          User Technology: From Pointing to Pondering Stuart K. Card and Thomas P. Moran

          The Growth of Cognitive Modeling in Human-Computer Interaction Since GOMS Judith Reitman Olson and Gary M. Olson

          A GOMS Analysis of a Graphic, Machine-Paced, Highly Interactive Task Bonnie E. John and Alonso H. Vera

          GOMS Meets the Phone Company: Analytic Modeling Applied to Real-World Problems Wayne D. Gray, Bonnie E. John, Rory Stuart, Deborah Lawrence, and Michael E. Atwood

          The Contributions of Applied Cognitive Psychology to the Study of Human-Computer Interaction Phil Barnard

          Let's Get Real: A Position Paper on the Role of Cognitive Psychology in the Design of Humanly Useful and Usable Systems Thomas K. Landauer

        Chapter 10 Designing to Fit Human Capabilities
          Human Error and the Design of Computer Systems Donald A. Norman

          Learning to Use a Word Processor: By Doing, by Thinking, and by Knowing John M. Carroll and Robert L. Mack

          Building User-centered On-line Help Abigail Sellen and Anne Nicol

          Computers for the Disabled Joseph J. Lazzaro

          Improving VDT Work: Causes and Control of Health Concerns in VDT Use (Excerpt) Steven L. Sauter, L. John Chapman, and Sheri J. Knutson

      Part V Research Frontiers in Human-Computer Interaction
        Chapter 11 Groupware and Computer-Supported Work
          Computers, Networks and Work Lee Sproull and Sara Kiesler

          Groupware and Social Dynamics: Eight Challenges for Developers Jonathan Grudin

          The User-centered Iterative Design of Collaborative Writing Software Ronald M. Baecker, Dimitrios Nastos, Ilona R. Posner, and Kelly L. Mawby

        Chapter 12 From Customizable Systems to Intelligent Agents
          There's No Place Like Home: Continuing Design in Use Austin Henderson and Morten Kyng

          Eager: Programming Repetitive Tasks by Example Allen Cypher

          Agents that Reduce Work and Information overload Pattie Maes

          Beyond Intelligent Interfaces: Exploring, Analyzing, and Creating Success Models of Cooperative Problem Solving (Excerpt) Gerhard Fischer and Brent Reeves

        Chapter 13 Hypertext and Multimedia
          Behavioral Evaluation and Analysis of Hypertext Browser Dennis E. Egan, Joel R. Remde, Thomas K. Landauer, Carol C. Lochbaum, and Louis M. Gomez

          Seven Ways to Make a Hypertext Project Fail Robert J. Glushko

          Media Streams: An Iconic Visual Language for Video Representation Marc Davis

          Case C a Multimedia Communication System

          The Freestyle System: A Design Perspective Stephen R. Levine and Susan F. Ehrlich

          Iterative Tutorial Design in the Produce Development Cycle Ronald Perkins, Louis A. Blatt, Daniel Workman, and Susan F. Ehrlich

          Putting Innovation to Work: Adoption Strategies for Multimedia Communication Systems Ellen Francik, Susan Ehrlich Rudman, Donna Cooper, and Stephen Levine

        Chapter 14 Cyberspace
          TheWorld-Wide Web Tim Berners-Lee, Robert Cailliau, Ari Luotonen, Henrik Frystyk Nielsen, and Arthur Secret

          Nature and Origins of Virtual Environments: A Bibliographical Essay (Excerpt) Steve R. Ellis

          The Computer for the 21st Century Mark Weiser


Product details

  • No. of pages: 900
  • Language: English
  • Copyright: © Morgan Kaufmann 2014
  • Published: April 1, 1995
  • Imprint: Morgan Kaufmann
  • eBook ISBN: 9780080515748

About the Editor

Ronald Baecker

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