Measuring Capacity to Care Using Nursing Data - 1st Edition - ISBN: 9780128169773

Measuring Capacity to Care Using Nursing Data

1st Edition

Authors: Evelyn Hovenga Cherrie Lowe
Paperback ISBN: 9780128169773
Imprint: Academic Press
Published Date: 1st February 2020
Page Count: 500
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Measuring Capacity to Care Using Nursing Data presents evidence-based solutions regarding the adoption of safe staffing principles and the optimum use of operational data to enable health service delivery strategies that result in improved patient and organizational outcomes. Readers will learn how to make better use of informatics to collect, share, link and process data collected operationally for the purpose of providing real-time information to decision- makers. The book discusses topics such as dynamic health care environments, health care operational inefficiencies and costly events, how to measure nursing care demand, nursing models of care, data quality and governance, and big data.

The content of the book is a valuable source for graduate students in informatics, nurses, nursing managers and several members involved in health care who are interested in learning more about the beneficial use of informatics for improving their services.

Key Features

  • Presents and discusses evidences from real-world case studies from multiple countries
  • Provides detailed insights of health system complexity in order to improve decision- making
  • Demonstrates the link between nursing data and its use for efficient and effective healthcare service management
  • Discusses several limitations currently experienced and their impact on health service delivery


Graduate students in medical and nursing informatics; nurses, nursing managers

Table of Contents

1. Dynamic Health Care Environments
2. Health Care Operational Inefficiencies and Costly Events
3. Measuring Nursing Care Demand
4. Work Measurement Methods
5. Identifying Skill Mix Needs
6. Nursing Models of Care
7. Re-Engineering Rostering patterns
8. Calculating Staff EFT Service Requirements
9. Use of informatics – system interoperability
10. Data Quality and Governance
11. System Evaluation
12. Capturing and Using the Data Operationally
13. Measuring Health Service Quality
14. Workforce planning
15. Big Data
16. Change Management
17. Current and Future Vision


No. of pages:
© Academic Press 2020
1st February 2020
Academic Press
Paperback ISBN:

About the Author

Evelyn Hovenga

Global experience, strong scientific and professional leadership in Health Informatics and sound people management expertise. Widely published with experience and expertise covering many facets of health informatics especially standards development, health terminology and electronic health records, including knowledge management, ontology and semantic interoperability. Industry background includes academia (school and research centre management, research and distance (on-line) tertiary CQU), volunteer to Standards Australia's IT-14 committee 1992-2007, independent health service management consultant for private and public hospitals (PhD in Health Administration, and formal work study qualifications), public service (Victorian State Government) during the 1980s, managing research for a Ministerial enquiry into nursing, member of the negotiating team during major statewide nursing disputes, nursing unit manager, operating room nursing (Jessie McPherson hospital), organ imaging nursing, and ward clerk (Western General Hospital).

Affiliations and Expertise

Retired Professor in Health Informatics; CEO, Executive Director for eHealth Education Pty Ltd; trustee director and CEO, Global eHealth Collaborative (GeHCo); founding fellow International Academy of Health Sciences Informatics (MIAHSI); founding and life member of the Health Informatics Society Australia (HISA); founding fellow and life member of the Australasian College of Health Informatics

Cherrie Lowe

Past experience as Director of Clinical Services, Ramsay Health Care, Director of Nursing, Mercy Health and Aged Care, Central Queensland. Experienced healthcare consultant to the private sector in Australia, New Zealand, Singapore, Thailand and Indonesia and the UK England focusing on improved hospital efficiency and productivity through effective use of information technology. Cherrie is a senior surveyor for the Australian Council on Healthcare Standards.

Affiliations and Expertise

Honorary lecturer and associate of Monash University for the Faculty of Nursing; senior quality surveyor for the Australian Council on Healthcare Standards; CEO/owner and developer, Trend Care Systems Pty Ltd and Trend Care Systems UK Limited

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