Managing the Multigenerational Librarian Workforce - 1st Edition - ISBN: 9780081020722

Managing the Multigenerational Librarian Workforce

1st Edition

Authors: Sara Holder Amber Lannon
Paperback ISBN: 9780081020722
Imprint: Chandos Publishing
Published Date: 1st January 2018
Page Count: 180
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Libraries are undergoing a massive shift in their workforce. The baby boomers are exiting the workforce which has generated an influx of Gen Y and millennials. Each generational group brings with it a working mindset that has been shaped, at least in part, by times during which its members were educated and spent their formative early-career years. For the librarian manager, it is important to understand the needs and perspectives of all the various generations and the career stages they are in, in order to effectively manage the library.

Key Features

  • Large or small, most libraries will have multiple staff members working together to achieve the common goal of meeting their users’ needs. Such staff (especially in large organizations) will be a mix of several different generational groups at a variety of career stages. Managers in these organizations face daily challenges of many kinds with their staff, some of which will stem from the differing generational perspectives. This book addresses that point
  • The practical advice that this book provides on recognizing these different perspectives and on working with librarians in different career phases and generations will help managers prepare themselves and their staff to avoid some of these challenges before they occur; and will equip them to better solve problems that do arise


Senior and middle level managers in scholarly and corporate libraries

Table of Contents

  1. Discussion on the evolving workforce of libraries
    2. Debunking the librarian stereotype – What does experience and the research tell us about librarian communication styles, conflict modes, leadership styles, etc.
    3. Baby-librarians – Working with and managing your newest librarians (communication, expectations, misconceptions, mentoring)
    4. Specialist librarians – Working with and managing specialists on your team (support, expectations, considerations of expertise, retaining, providing challenges)
    5. Mid-career librarians – Working with and managing your mid-career librarians (parenthood, tenure, long term career goals, providing opportunities and challenges in flat organizations)
    6. Late-career librarians- Managing and working with the late-career librarians (considerations of expertise, succession planning, retirement planning)
    7. Managing through high turnover (maternity leaves, sabbaticals, retirements, the 7 year itch, attracting and retaining librarians)
    8. Managing conflict among your cross-generational librarian workforce
    9. Equity and diversity in your librarian workforce
    10. Mature manager vs. young manager – challenges of being either, or….
    11. Conclusion – Final thoughts and advice on the cross generational librarian workforce, looking towards the future and implications for our organizations


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© Chandos Publishing 2018
Chandos Publishing
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About the Author

Sara Holder

Sara Holder is Associate Professor and Head of Research and Information Services at the University of Illinois at Urbana-Champaign Library. She has edited and contributed to monographs and has authored journal articles on subjects including: librarian training and development, library assessment strategies, academic library management, information literacy, and collection development. She is active in ALA, ACRL, and LLAMA, and she is a frequent reviewer for Library Journal. Sara received her MLIS from Dominican University in River Forest, Illinois and her BA from Vassar College.

Affiliations and Expertise

University of Illinois at Urbana-Champaign

Amber Lannon

Amber Lannon is the Associate University Librarian for Academic Services at Carleton University (Ottawa, Canada). Previously she was Head of the Humanities and Social Sciences Library at McGill University. She has coauthored several articles and book chapters on a variety of topics including e-book usage, library closures, library management, and dog therapy in libraries and co-edited a monograph for ACRL. She was the founding editor of Ticker: The Academic Business Librarianship Review ( In addition to her MLIS from Dalhousie University, she has an MBA from the University of British Columbia.

Affiliations and Expertise

Carleton University